Michaelv Posted March 10, 2016 Share Posted March 10, 2016 I was adding a new switch link dimmer. The system found the new device and when I went to finish the process, I got this message: New Device Error- The Following Devices could not be added: FO.62.13 (2477D) Dual Band Switch Linc Dimmer V.45. cannot determine Insteon engine. Did a factory reset of the switch and got the same result. Defective switch? Link to comment Share on other sites More sharing options...
stusviews Posted March 10, 2016 Share Posted March 10, 2016 Which method are you using to Add the device? Have you tried any of the other methods? Do you have other devices on that same circuit? Link to comment Share on other sites More sharing options...
sandryseibert Posted March 16, 2016 Share Posted March 16, 2016 I am having the same issue after remove and restore a 2442-222 Micro Dimmer it's no longer being recognized by my ISY. I tried the ADD an insteon device and also tried Discovery.. I can see the other devices but this one is no longer responding. Interesting is that I can use my keypad to link and it works. The issue looks to be on ISY. Link to comment Share on other sites More sharing options...
sandryseibert Posted March 16, 2016 Share Posted March 16, 2016 Before someone ask: My firmware is 4.3.26 Yes I have cycled power on both ends Here's the log when I try to add. Ter 03/15/2016 10:19:57 PM : [2B 1F 87 ] Added to list of devices to link to ISYTer 03/15/2016 10:19:57 PM : [iNST-TX-I1 ] 02 62 2B 1F 87 0F 0D 00Ter 03/15/2016 10:19:57 PM : [iNST-ACK ] 02 62 2B.1F.87 0F 0D 00 06 (00)Ter 03/15/2016 10:20:06 PM : [iNST-TX-I1 ] 02 62 2B 1F 87 0F 0D 00Ter 03/15/2016 10:20:06 PM : [iNST-ACK ] 02 62 2B.1F.87 0F 0D 00 06 (00)Ter 03/15/2016 10:20:14 PM : [X10-RX ] 02 52 A0 00Ter 03/15/2016 10:20:14 PM : [ X10] D13Ter 03/15/2016 10:20:15 PM : [iNST-TX-I1 ] 02 62 2B 1F 87 0F 0D 00Ter 03/15/2016 10:20:15 PM : [iNST-ACK ] 02 62 2B.1F.87 0F 0D 00 06 (00)Ter 03/15/2016 10:20:19 PM : [2B 1F 87 0 ] Failed to add device, reason 3Ter 03/15/2016 10:20:19 PM : [All ] Writing 0 bytes to devices Link to comment Share on other sites More sharing options...
sandryseibert Posted March 16, 2016 Share Posted March 16, 2016 Updating... I used the "Start linking" method and it worked after reset the micro module SEVERAL times. Link to comment Share on other sites More sharing options...
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