bdslack Posted March 28, 2016 Posted March 28, 2016 (edited) I have searched but cannot find... I replaced a bad ISY and imported my database - BOOM back in business! Except that all the motion sensors would not work. I pulled them all down - pulled all the batteries - did a hard reset on one. Removed them all from my ISY Program (Deleted and removed links). Tried to link them using the menu Link Management - Sensor Motion Sensor. These are 2842-222 3413 Rev.2's. I have about 9 of them. Pressed the button for 5 seconds until blinking. Software responds with: "The Following Devices Could Not Be Added: 27.8A.1E (2842-222) INSTEON Motion Sensor v.41 - Cannot add Insteon Device" Any ideas at all? Thanks! Edited March 28, 2016 by bdslack
Techman Posted March 28, 2016 Posted March 28, 2016 Is your motion sensor within close proximity to a dual band device. Make sure that your ISY firmware and the UI are the same version number.
bdslack Posted March 28, 2016 Author Posted March 28, 2016 Thanks for the reply. Both the UI and ISY show firmware at v4.3.26. I have over 100 dual band devices everywhere. Even went upstairs next to the PLM and nothing. I have 8 switches within ten feet of me now. I know they are connecting because if I try and link it will show v.0.0 and once I set the sensor into linking mode it will flip instantly over from v.00 to v.41 (the actual sensor version I believe). I have also set the sensor into linking mode first and then tried to link - no luck there either. Is there a version of the ISY that can't connect to motion sensors (thinking I might have bought the incorrect ISY?). Thanks!
bdslack Posted March 28, 2016 Author Posted March 28, 2016 Log: (I don't know why the ELK is doing this?) Sun 03/27/2016 10:15:41 PM : [ELK ] Disconnect Sun 03/27/2016 10:15:41 PM : [ELK ] Connect Sun 03/27/2016 10:15:41 PM : [ELK ] Connect Successful Sun 03/27/2016 10:15:48 PM : [ELK ] Disconnect Sun 03/27/2016 10:15:48 PM : [ELK ] Connect Sun 03/27/2016 10:15:48 PM : [ELK ] Connect Successful Sun 03/27/2016 10:15:56 PM : Elk Query All Failed, requesting retry Sun 03/27/2016 10:15:58 PM : [ELK ] Disconnect Sun 03/27/2016 10:15:58 PM : [ELK ] Connect Sun 03/27/2016 10:15:58 PM : [ELK ] Connect Successful Sun 03/27/2016 10:16:05 PM : [ELK ] Disconnect Sun 03/27/2016 10:16:05 PM : [ELK ] Connect Sun 03/27/2016 10:16:05 PM : [ELK ] Connect Successful Sun 03/27/2016 10:16:12 PM : [ELK ] Disconnect Sun 03/27/2016 10:16:12 PM : [ELK ] Connect Sun 03/27/2016 10:16:12 PM : [ELK ] Connect Successful Sun 03/27/2016 10:16:19 PM : [ELK ] Disconnect Sun 03/27/2016 10:16:19 PM : [ELK ] Connect Sun 03/27/2016 10:16:19 PM : [ELK ] Connect Successful Sun 03/27/2016 10:16:24 PM : [27 8a 1e ] Added to list of devices to link to ISY Sun 03/27/2016 10:16:26 PM : [ELK ] Disconnect Sun 03/27/2016 10:16:26 PM : [ELK ] Connect Sun 03/27/2016 10:16:26 PM : [ELK ] Connect Successful Sun 03/27/2016 10:16:31 PM : Elk Query All Sun 03/27/2016 10:16:34 PM : [ELK ] Disconnect Sun 03/27/2016 10:16:34 PM : [ELK ] Connect Sun 03/27/2016 10:16:34 PM : [ELK ] Connect Successful Sun 03/27/2016 10:16:37 PM : [27 8A 1E 0 ] Using Database Link Table offset 0x0FF8 (reported 0x0FF8) Sun 03/27/2016 10:16:37 PM : [27 8A 1E 0 ] Failed to add device, reason 1
jerlands Posted March 28, 2016 Posted March 28, 2016 There are a few threads on the forum discussing the problem but you might resolve this first as it's causing a lot of traffic Jon...
bdslack Posted March 28, 2016 Author Posted March 28, 2016 (edited) Thanks Jon, I disabled the Elk in the software. No longer getting the traffic. Still can't link the motion sensors... Sun 03/27/2016 10:55:49 PM : [27 8a 1e ] Added to list of devices to link to ISY Sun 03/27/2016 10:55:52 PM : [27 8A 1E 0 ] Using Database Link Table offset 0x0FF8 (reported 0x0FF8) Sun 03/27/2016 10:55:52 PM : [27 8A 1E 0 ] Failed to add device, reason 1 Sun 03/27/2016 10:55:52 PM : [All ] Writing 0 bytes to devices Edited March 28, 2016 by bdslack
jerlands Posted March 28, 2016 Posted March 28, 2016 Failed to add device, reason 1 <<-- 994i has a limit of 255 node links, 994i Pro has a limit over 900. If you don't have the Pro you may have reached the limit. Jon...
bdslack Posted March 28, 2016 Author Posted March 28, 2016 You Sir - are a hero among men. Thank you. Worked.
jerlands Posted March 28, 2016 Posted March 28, 2016 Glad to hear but what did you do? Remove a couple scene/devices or upgrade? Jon...
bdslack Posted March 30, 2016 Author Posted March 30, 2016 Upgraded. I had a PRO originally that came with my ELK. I had too many devices / programs and that is what was causing the issue. The ELK issue - just needed to change the port setting to the non-secured 2101 port and that fixed the communication issue. Got all the motion sensors reinstalled and reprogrammed. Thanks again!
stusviews Posted March 30, 2016 Posted March 30, 2016 Upgraded. I had a PRO originally that came with my ELK. I had too many devices / programs and that is what was causing the issue. Which ISY Pro did you upgrade from and to? A 99i to a 994i?
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