Jump to content

Where do I find my ISY username and password


thall

Recommended Posts

This is a real newbie question, I don't know where to find the ISY username and password. I tried what I use when I start the Universal Devices Admin Console but that's not right. I can't think of anything else that it could be.

 

Thanks

 

The default user name and password is admin / admin

Link to comment

Right after I install the app (this screen also shows up when I switch profiles), a screen comes up that asks for my ISY username, ISY password, ISY Address & port, then gives me the option of "Use SSL" or "Portal Login".

 

I used the username and password that I use for my admin console, the address that shows when I choose Help/About from the admin console, it is set to 443 when choose "Portal Login". It doesn't work.

 

I also tried the username and password I use when I login to the ISY portal (https://my.isy.io/index.htm).

 

Arg!

Link to comment

Right after I install the app (this screen also shows up when I switch profiles), a screen comes up that asks for my ISY username, ISY password, ISY Address & port, then gives me the option of "Use SSL" or "Portal Login".

 

I used the username and password that I use for my admin console, the address that shows when I choose Help/About from the admin console, it is set to 443 when choose "Portal Login". It doesn't work.

 

I also tried the username and password I use when I login to the ISY portal (https://my.isy.io/index.htm).

 

Arg!

If you are trying to access the ISY on your LAN / wifi network: Instead of manually typing in the address of your ISY try tapping the target icon next to the address line.  This will autodetect the ISY address and enter it for you.

post-4839-0-56142900-1478656415_thumb.png

Link to comment

The Admin Console and portal can be set you to use different credentials. Did you do that? Can you log in to the Admin Console from a browser? Are you having difficulty logging in to the portal only?

 

BTW, you do not need to set up port forwarding for the portal.

Link to comment

You do not need to nor should you set up port forwarding if you are using the portal. If you are not using the portal, then port forwarding is required for remote access.

Link to comment

I think I need to figure out how to set up port forwarding and try all of this tomorrow.

 

Thanks all, I post more if I need more help

Let us know if you still need help. I've set up all there connections. Local, Portal and Internet in that order. Internet and Portal are redundant because sometimes I lose portal access.

 

I. S. B. S. P.

Best regards,

Gary Funk

Link to comment

Right after I install the app (this screen also shows up when I switch profiles), a screen comes up that asks for my ISY username, ISY password, ISY Address & port, then gives me the option of "Use SSL" or "Portal Login".

 

I used the username and password that I use for my admin console, the address that shows when I choose Help/About from the admin console, it is set to 443 when choose "Portal Login". It doesn't work.

 

I also tried the username and password I use when I login to the ISY portal (https://my.isy.io/index.htm).

 

Arg!

When you use higher order port numbers like 443 you must match the prefix for secure communication.

 

Use https://ww.xx.yy.zz:443 (Note 's')

Link to comment

Archived

This topic is now archived and is closed to further replies.


×
×
  • Create New...