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Changed PLM now none of the motion sensors function


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I changed the PLM following the correct procedure.

I reverted to a ISY 994i file i saved a couple months ago

Everything works except the wireless transmitters ie motion and moisture?

:cry:

 

Battery operated devices need to be put into the linking mode in order for the new PLM info to be written into the link tables.

 

Put only one device at a time into the linking mode then right click on the device name then click on restore device.

After the device has exited the linking mode you can then update the next battery operated device.

 

This is necessary because battery operated devices go into a sleep mode in order to prolong battery life.

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If you have any nearby dual-band devices they should convert the powerline signals to RF anyway, blowing the defective RF section of the PLM,  theory, out the window.

 

If not, move a dual-band plug-in into place, temporarily to try it with a few battery devices.

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Every minute or so the sensor just starts blinking?

I have restored the isy to an earlier time when i know it was working (1 month ago) 

Factory reset the PLM

Restored the PLM according to the rules'

If you restored the ISY to an earlier time AFTER you installed the new PLM then the ISY will have the link tables from the previous PLM.

 

If that's the case then you'll need to reinstall your new PLM again and then restore the battery operated devices.

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It's unlikely, but possible, that only the RF portion of the PLM is defective. Can you manually link a wireless device to a (dual-band) responder?

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  • 2 weeks later...

OK I seriously need help

 

I have a new plm this did not solve the issue. The wireless sensors do not work and i have no clue how to solve this issue!!

 

I have three of them on my desk and they just start flashing and then stop.

 

The lights work? But not wireless?

 

Please help

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Do you have any devices linked to a MS? If so, does the device respond when you tap the set button alternating between on and off with each press?

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not sure. I do not link them directly. I add the MS to the ISY. I add the switch to the ISY.

Then write a program to look for the MS and turn the switch on.

Short answer. I opened a new MS. added a program to turn on a light wait 10s turn off. This worked 2 times. Pressing the button worked one time. Now this unit does not work!!!! This was easy when i purchased the unit.

 

 

 

------------------

 

Something is really strange. I was just turning on a light from within the ISY "Foyer" and it lights up but the isy shows that it is off. I can turn it on and off from the software but the status does not change in the isy software?

Mon 11/21/2016 05:39:59 AM : [iNST-TX-I1  ] 02 62 29 E3 73 0F 11 FF
Mon 11/21/2016 05:40:05 AM : [iNST-TX-I1  ] 02 62 29 E3 73 0F 13 00
 
All the lights appear to turn on and off but the software does not update. Below are 2 on off commands for 2 different lights that are working.
Mon 11/21/2016 05:48:07 AM : [iNST-TX-I1  ] 02 62 29 B9 B2 0F 11 FF
Mon 11/21/2016 05:48:09 AM : [iNST-TX-I1  ] 02 62 29 B9 B2 0F 13 00
Mon 11/21/2016 05:48:11 AM : [iNST-TX-I1  ] 02 62 29 B9 B2 0F 11 FF
Mon 11/21/2016 05:48:13 AM : [iNST-TX-I1  ] 02 62 29 B9 B2 0F 13 00
Mon 11/21/2016 05:48:19 AM : [iNST-TX-I1  ] 02 62 29 B9 B2 0F 13 00
Mon 11/21/2016 05:48:30 AM : [iNST-TX-I1  ] 02 62 29 E3 73 0F 11 FF
Mon 11/21/2016 05:48:33 AM : [iNST-TX-I1  ] 02 62 29 E3 73 0F 13 00
Mon 11/21/2016 05:48:37 AM : [iNST-TX-I1  ] 02 62 29 E3 73 0F 11 FF
Mon 11/21/2016 05:48:41 AM : [iNST-TX-I1  ] 02 62 29 E3 73 0F 13 00
 
  ----------------------
 
As stated above.
I have a new PLM, new Motion sensors 
I have performed a factory reset on both the PLM and ISY. Following this i added one switch and one MS to test. And as stated in the manual this did not change or help anything.
 
I used to love this but now i am ready to pull everything!!
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Shot in the dark....

 

I had a recent time when it seemed motion sensors (all four) quit working. (No change of PLM.). Having no good ideas, I simply unplugged the PLM and waited a few seconds before plugging back in. Problem solved.

 

Be aware that my ISY is powered via PLM, so unplugging PLM power cycled both the PLM and ISY.

 

Maybe this is worth trying in your case.

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Another thought is wondering if your programs may have lot the motion sensor triggers. If you open the event viewer then trigger a motion sensor, do you see the event registered? If so, this suggests that the sensors are linked just fine and that there are other issues.

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Just replaced network cable to computer and now am receiving feedback from the PLM.

 

Level 3 log when moving in front of the test MS

 

Mon 11/21/2016 09:46:28 AM : [iNST-SRX    ] 02 50 36.A4.6D 00.00.01 CF 11 01    LTONRR (01)
Mon 11/21/2016 09:46:28 AM : [std-Group   ] 36.A4.6D-->Group=1, Max Hops=3, Hops Left=3
Mon 11/21/2016 09:46:28 AM : [D2D EVENT   ] Event [36 A4 6D 1] [DON] [1] uom=0 prec=-1
Mon 11/21/2016 09:46:28 AM : [  36 A4 6D 1]      DON   1
Mon 11/21/2016 09:46:28 AM : [iNST-SRX    ] 02 50 36.A4.6D 00.00.01 CF 11 01    LTONRR (01)
Mon 11/21/2016 09:46:28 AM : [std-Group   ] 36.A4.6D-->Group=1, Max Hops=3, Hops Left=3
Mon 11/21/2016 09:46:28 AM : [iNST-DUP    ] Previous message ignored.
Mon 11/21/2016 09:46:28 AM : [iNST-SRX    ] 02 50 36.A4.6D 43.72.30 45 11 01    LTONRR (01)
Mon 11/21/2016 09:46:28 AM : [std-Cleanup ] 36.A4.6D-->ISY/PLM Group=1, Max Hops=1, Hops Left=1
Mon 11/21/2016 09:46:28 AM : [iNST-DUP    ] Previous message ignored.
Mon 11/21/2016 09:46:28 AM : [iNST-SRX    ] 02 50 36.A4.6D 11.01.01 CF 06 00           (00)
Mon 11/21/2016 09:46:28 AM : [std-Group   ] 36.A4.6D-->11.01.01, Max Hops=3, Hops Left=3
Mon 11/21/2016 09:46:28 AM : [iNST-INFO   ] Previous message ignored.
Mon 11/21/2016 09:46:29 AM : [iNST-SRX    ] 02 50 36.A4.6D 11.01.01 CF 06 00           (00)
Mon 11/21/2016 09:46:29 AM : [std-Group   ] 36.A4.6D-->11.01.01, Max Hops=3, Hops Left=3
Mon 11/21/2016 09:46:29 AM : [iNST-INFO   ] Previous message ignored.

I am not sure how to read the above communication??

can you help?

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Agree with Paul Bates. Best bet might be trouble ticket.

 

Having said this, the log at least suggests to me that your motion sensor and ISY are communicating. Were you not getting these log results prior to replacing the cable?

 

My best guess on the log result is that the three nodes (motion, darkness, battery) have just sent a status. Looks pretty typical to me.

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I now have the new MS working.

 

Could i really have every MS go bad at the same time? It appears i have 6 bad MS. i have a hard time believing that all 6 went bad at the same time but the new one works. and all 6 do not work.

 

Does anyone have any suggestions?

 

Did you try to add them to the ISY all at the same time or did only put one MS into the linking mode at a time then add it to the ISY?

 

Only one battery operated device can be in the linking mode at any one time.

 

It's highly unlikely that your other MS are defective

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Write a program to test and prove the MS output.

 

My admin console times out frequently every night and doesn't show status or variable updates.

 

Just reboot the admin console and try again.

 

Before v5.0.7 this was indicated by all the icons at the top going grey.

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