G W Posted November 19, 2016 Share Posted November 19, 2016 I was testing my system so I disconnected AC power for two hours. 24 hours later, the battery is charged to 13.7 volts and I can't clear the Control Low Battery Alarm. I have preformed this function several times: Press ELK (Menu), then 8 (System Settings), then right arrow. Enter code when prompted. Press 4 (System Test), then right arrow to select Battery Test for 30 seconds. Right arrow again to perform the test. What should I try next? Gary Funk Link to comment Share on other sites More sharing options...
DennisC Posted November 19, 2016 Share Posted November 19, 2016 I would try rebooting the Elk panel and any other power supply panels you may have. Dennis Link to comment Share on other sites More sharing options...
DennisC Posted November 19, 2016 Share Posted November 19, 2016 One other thing you could try - I have found in the past when I had random problems entering my user code usually solved the problem. Typically, I would end up arming and then disarming the system. You might want to try that first. Dennis Link to comment Share on other sites More sharing options...
G W Posted November 19, 2016 Author Share Posted November 19, 2016 I would try rebooting the Elk panel and any other power supply panels you may have. Dennis I've done that several times. Alarm comes back after a minute. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
G W Posted November 19, 2016 Author Share Posted November 19, 2016 One other thing you could try - I have found in the past when I had random problems entering my user code usually solved the problem. Typically, I would end up arming and then disarming the system. You might want to try that first. Dennis I've done that several times too. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
DennisC Posted November 19, 2016 Share Posted November 19, 2016 Is it possible you have a bad connection, maybe at the battery? I believe the low battery condition is cleared by cycling the power, until the 24 hour test runs next. However, if there is a low battery condition, you will not be able to clear the system. Even though the battery is good, if the connection is bad, it will register as a low battery. Sorry I don't have another suggestion for you. Dennis Link to comment Share on other sites More sharing options...
G W Posted November 20, 2016 Author Share Posted November 20, 2016 Anything is possible.... I just turned off the unit, unplugged the AC and disconnected the battery. I'm going to let it sit for a few minutes and then reapply power. I'll let you know what happens. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
G W Posted November 20, 2016 Author Share Posted November 20, 2016 That didn't work. Bummer. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
DennisC Posted November 20, 2016 Share Posted November 20, 2016 Sorry to hear that. This is strange...... What is the result if you run the battery test now? Does the battery pass the test? Dennis Link to comment Share on other sites More sharing options...
G W Posted November 20, 2016 Author Share Posted November 20, 2016 Yes. It reports 13.9 volts I confirmed the battery is charging too. I can monitor the voltage going up to the battery. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
DennisC Posted November 20, 2016 Share Posted November 20, 2016 According to the Elk manual your readings are sufficient to clear the alarm. I'm sure you have this already, but this is what the manual indicates: If the battery voltage falls below 11.2 VDC a Low Battery Trouble condition will occur. The communicator can be programmed to report Low Battery to the Central Station. The battery will continue to run the control until its voltage drops below 10.2 VDC, at which time the control will disconnect and shut down to prevent a false alarm and damage to the battery. The AC Fail trouble display will clear if the AC restores. However, the Low Battery Trouble requires a manual or automatic battery load test before it will clear. An automatic battery load test is performed every 24 hours. I think it's time to contact Elk. I have found them to be very helpful. Dennis Link to comment Share on other sites More sharing options...
G W Posted November 20, 2016 Author Share Posted November 20, 2016 If it doesn't clear by Monday, I'll call support. I'm Gary Funk and I approved this message. Link to comment Share on other sites More sharing options...
G W Posted November 21, 2016 Author Share Posted November 21, 2016 This turns out to be an error on my part. I had set zone 193 to monitor the power of the M1 and since it's reporting 13.7 volts, that is shown as a low battery. Power Supervisory is only for secondary power supplies. Do any of you know how to monitor power on the M1 so that the ISY can read it? Link to comment Share on other sites More sharing options...
DennisC Posted November 22, 2016 Share Posted November 22, 2016 This turns out to be an error on my part. I had set zone 193 to monitor the power of the M1 and since it's reporting 13.7 volts, that is shown as a low battery. Power Supervisory is only for secondary power supplies. Do any of you know how to monitor power on the M1 so that the ISY can read it? I'm not sure I completely follow what you were doing with zone 193 to cause this issue, but if you are trying to monitor your system for a low battery, I think a simple automation rule should handle this task. Wouldn't you be able to create a rule that checks for a low battery trouble and sets a phantom output to on. Then you can have the Elk system contact you, and/or monitor this phantom output on the ISY? I apologize if I am missing something. Regards, Dennis Link to comment Share on other sites More sharing options...
G W Posted November 22, 2016 Author Share Posted November 22, 2016 I'm not sure I completely follow what you were doing with zone 193 to cause this issue, but if you are trying to monitor your system for a low battery, I think a simple automation rule should handle this task. Wouldn't you be able to create a rule that checks for a low battery trouble and sets a phantom output to on. Then you can have the Elk system contact you, and/or monitor this phantom output on the ISY? I apologize if I am missing something. Regards, Dennis Yes, but the key is that Zones are shown in Agave. I have a P212S set to device 9 and the power is monitored by setting the Zone Definition to 32 = Power Supervisory and the Type to EOL Hardware. If the Battery goes low or AC Power is lost, then Zone 201 will be violated with a Short or Open. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
DennisC Posted November 22, 2016 Share Posted November 22, 2016 Ok, now I think I understand. If your control is a M1 Gold, you can set zone definition to analog (range 0-12 volt) and and create a rule to monitor voltage and alert you (if you choose). This way the zone you choose will appear in Agave. Would this satisfy what you are trying to accomplish? Link to comment Share on other sites More sharing options...
G W Posted November 22, 2016 Author Share Posted November 22, 2016 Ok, now I think I understand. If your control is a M1 Gold, you can set zone definition to analog (range 0-12 volt) and and create a rule to monitor voltage and alert you (if you choose). This way the zone you choose will appear in Agave. Would this satisfy what you are trying to accomplish? That's what I did. The M1 uses three states: 0.00v for short, 12.00v for open and 6v for normal. Each Bus Type 1 is assigned a zone from 193 to 208, for devices 1 to 16. I assigned the P212S as device 9 so it has zone 201. On the P212S a voltage of 6.9v is normal. When AC is lost, the board creates a SHORT and the zone will read 0.00v. When the battery is low, the board creates an OPEN and the zone will read 12.0v. Using this method on any other Bus Type 1, such as a keyboard, the voltage reads 13.7 and therefore reports as a Low Battery. Therefore lies the problem. And that 32 = Power Supervisory is meant to be used on external power only. B.R.I.A.D.A. Best regards, Gary Funk Link to comment Share on other sites More sharing options...
DennisC Posted November 22, 2016 Share Posted November 22, 2016 I don't have a PS212S to test any of this, but reading through the installation manual, it looks like it is designed to be used with Power Supervisory Zone definition. I would suggest checking a few things just to make absolutely sure there is no problem and everthing conforms to the instructions. 1. Check the data bus terminal connections to make sure all connections are tight and there is no insulation under screw terminal. 2. Make sure the jumper has been installed. 3. In your example, bus device 9 would be zone 201, as you have stated. Confirm zone definition is set to Power Supervisory, and EOL is selected (but not installed). If everything listed above is good, I don't see why the above wouldn't work. However, my last post indicated a different method of seeing the voltage in Agave. It is not using Power Supervisory definition, but using Analog zone definition. There might be a catch with this alternative however. I know Elk doesn't send voltage updates to the ISY unless there is a query of voltage done. I don't know if this would be the same for Agave. I hope you can figure this out. Regards, Dennis Link to comment Share on other sites More sharing options...
G W Posted November 22, 2016 Author Share Posted November 22, 2016 I don't have a PS212S to test any of this, but reading through the installation manual, it looks like it is designed to be used with Power Supervisory Zone definition. I would suggest checking a few things just to make absolutely sure there is no problem and everthing conforms to the instructions. 1. Check the data bus terminal connections to make sure all connections are tight and there is no insulation under screw terminal. 2. Make sure the jumper has been installed. 3. In your example, bus device 9 would be zone 201, as you have stated. Confirm zone definition is set to Power Supervisory, and EOL is selected (but not installed). If everything listed above is good, I don't see why the above wouldn't work. However, my last post indicated a different method of seeing the voltage in Agave. It is not using Power Supervisory definition, but using Analog zone definition. There might be a catch with this alternative however. I know Elk doesn't send voltage updates to the ISY unless there is a query of voltage done. I don't know if this would be the same for Agave. I hope you can figure this out. Regards, Dennis I think you're confused. The issue isn't with tbe PS212P. I want to monitor the M1 power and Battery in the same manner. I'm Gary Funk and I approved this message. Link to comment Share on other sites More sharing options...
DennisC Posted November 22, 2016 Share Posted November 22, 2016 I think you're confused. The issue isn't with tbe PS212P. I want to monitor the M1 power and Battery in the same manner. I'm Gary Funk and I approved this message. Your right message 17 confused me. I thought you were speaking about the M1 battery when I replied back to use analog zone definition. When you spoke about the PS212S in message 17, I incorrectly thought you were back on monitoring the PS212S. My apologies. I think you might need to compromise and settle for two monitoring methods. For the M1 battery, I think you will need to monitor Low Battery Trouble and AC Power failure and set a phantom output and if you would like to see actual battery voltage, use the analog zone method. Sorry I couldn't have been more helpful. Regards, Dennis PS: If you would like confirmation that Power Supervisory will not work, I would suggest sending Amy Strickland (Elk Support) an email explaining what you would like to do. I have found her very helpful. Link to comment Share on other sites More sharing options...
G W Posted November 23, 2016 Author Share Posted November 23, 2016 I've mostly confirmed it. I have a couple of other ideas to try but for now I'm taking a step back and working on more pressing matters. I'm Gary Funk. Pay no attention to this message. Link to comment Share on other sites More sharing options...
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