Posted November 28, 20168 yr I had a recent heat pump thermostat issue that caused the emergency heating to come on and heated my room >125 degrees F. I want to set up an alert that will notify me if the heat exceeds 90 degrees. I am unable to get this to work using the email notification on my ISY 994. I checked the smtp settings (I have Cox email) and have tried the recommended port settings for TLS checked and also for the unchecked option. I have tried my username only as well as the full email address. With TLS checked, I get a mail server failure (EHLO timed out). With it unchecked, I don't get an error message but don't receive any notification when I test it. Any ideas?
November 28, 20168 yr I am unable to get this to work using the email notification on my ISY 994. I checked the smtp settings (I have Cox email) and have tried the recommended port settings for TLS checked and also for the unchecked option. I have tried my username only as well as the full email address. With TLS checked, I get a mail server failure (EHLO timed out). With it unchecked, I don't get an error message but don't receive any notification when I test it. It can be difficult to work through setting issues without being able to run a packet sniffer to look at the actual transaction (and with TLS, it can be difficult even with a packet sniffer). I haven't used Cox's internal email servers, but I have set up a few ISY's to use Gmail. I created a separate gmail account just for notifications. With GMail you'll find a lot more people on the forums have set it up and know how to work through the connection/authentication issues. Edited November 28, 20168 yr by KeviNH
November 28, 20168 yr Author It can be difficult to work through setting issues without being able to run a packet sniffer to look at the actual transaction (and with TLS, it can be difficult even with a packet sniffer). I haven't used Cox's internal email servers, but I have set up a few ISY's to use Gmail. I created a separate gmail account just for notifications. With GMail you'll find a lot more people on the forums have set it up and know how to work through the connection/authentication issues. I tried gmail and that worked first time. Thanks!
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.