December 7, 20168 yr I have a Schlage door sensor (DWZwave1) that appears to be on my network with an ID, and the System shows busy when when I trip the door sensor (add / remove the physical magnet). It has an ID of 12 apparantly, but the device itself does not show up in my list, and the error log keeps showing this message. I have done the following: Heal, Add, Remove, Repair, Synchro. Nothing seems to fix this. Is there a way to force the device out and re-add it? Or somehow get the device to show up in the list and configure its parameters? Wed 12/07/2016 12:24:45 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:24:45 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:24:45 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:24:45 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:24:45 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:24:45 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:24:45 PM : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 12 (0x0C) ---- Wed 12/07/2016 12:24:45 PM : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync -- Wed 12/07/2016 12:24:45 PM : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 12 (0x0C) ---- Wed 12/07/2016 12:24:45 PM : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync -- Wed 12/07/2016 12:24:52 PM : [ ZW030_118] GPV 285300 (uom=56 prec=2) Wed 12/07/2016 12:25:51 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:25:51 PM : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 12 (0x0C) ---- Wed 12/07/2016 12:25:51 PM : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync -- Wed 12/07/2016 12:26:01 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:26:01 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 12:26:02 PM : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 12 (0x0C) ---- Wed 12/07/2016 12:26:02 PM : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync -- Wed 12/07/2016 12:26:02 PM : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 12 (0x0C) ---- Wed 12/07/2016 12:26:02 PM : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync --
December 8, 20168 yr Not sure what is going wrong based on the logging information. The best thing to try is to set the event viewer to level 3, exclude the device and then include it again. This may give us enough information to determine what is going on.
December 8, 20168 yr Author Yeah its really bizarre. Ok here is the logging, but it doesn't seem to say anything else: Exclude: Wed 12/07/2016 10:18:01 PM : [ZWAVE-TX-NR ] [0105004B01E555] Wed 12/07/2016 10:18:01 PM : [UZW-CMD 2 ] Start Exclude Wed 12/07/2016 10:18:01 PM : [ZWAVE-RX ] ACK Wed 12/07/2016 10:18:01 PM : [ZWAVE-RX ] [0107004BE5010000]... Wed 12/07/2016 10:18:01 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:18:01 PM : Listening for Z-Wave devices to remove from the network Wed 12/07/2016 10:18:04 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:18:04 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:18:04 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:18:04 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:18:04 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:18:04 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:18:04 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:18:04 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:18:04 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:18:04 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:18:04 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:18:04 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:18:05 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:18:05 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:18:05 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:18:25 PM : [ZWAVE-TX-NR ] [0105004B05E652] Wed 12/07/2016 10:18:25 PM : [UZW-CMD 8 ] Cancel Include/Exclude/Learn Wed 12/07/2016 10:18:25 PM : [ZWAVE-RX ] ACK Wed 12/07/2016 10:18:25 PM : [ZWAVE-RX ] [0107004BE6062700]... Wed 12/07/2016 10:18:25 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:18:25 PM : Removing Z-Wave devices stopped Include: Wed 12/07/2016 10:19:49 PM : [ZWAVE-TX-NR ] [0105004AC1E796] Wed 12/07/2016 10:19:49 PM : [UZW-CMD 1 ] Start Include Wed 12/07/2016 10:19:49 PM : [ZWAVE-RX ] ACK Wed 12/07/2016 10:19:49 PM : [ZWAVE-RX ] [0107004AE7010000]... Wed 12/07/2016 10:19:49 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:19:49 PM : Listening for Z-Wave devices to add to the network Wed 12/07/2016 10:20:01 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:01 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:01 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:01 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:01 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:01 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:01 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:01 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:01 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:01 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:01 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:01 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:01 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:01 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:01 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:02 PM : [ZWAVE-RX ] [01090004100C0320]... Wed 12/07/2016 10:20:02 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:02 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:02 PM : [ZWAVE-RX ] [01090004100C0320]... Wed 12/07/2016 10:20:02 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:02 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:02 PM : [ZWAVE-RX ] [01090004100C0320]... Wed 12/07/2016 10:20:02 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:02 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:02 PM : [ZWAVE-RX ] [01090004100C0320]... Wed 12/07/2016 10:20:02 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:03 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:03 PM : [ZWAVE-RX ] [01090004100C0320]... Wed 12/07/2016 10:20:03 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:03 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:10 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:10 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:10 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:10 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:10 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:10 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:10 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:10 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:10 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:10 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:10 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:10 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:10 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:10 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:10 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:10 PM : [ZWAVE-RX ] [01090004100C0330]... Wed 12/07/2016 10:20:10 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:10 PM : [ZWAVE-DB ] Unexpected NULL database for uid=12 0x0C Wed 12/07/2016 10:20:26 PM : [ZWAVE-TX-NR ] [0105004A85E8DD] Wed 12/07/2016 10:20:26 PM : [UZW-CMD 8 ] Cancel Include/Exclude/Learn Wed 12/07/2016 10:20:26 PM : [ZWAVE-RX ] ACK Wed 12/07/2016 10:20:26 PM : [ZWAVE-RX ] [0107004AE8062700]... Wed 12/07/2016 10:20:26 PM : [ZWAVE-TX ] ACK Wed 12/07/2016 10:20:26 PM : Adding Z-Wave devices stopped
December 8, 20168 yr Did you manage to actually exclude the door sensor? It appears as though the Z-Wave dongle thinks device 12 still exists in the network. I've opened a feature request for removing a Z-Wave node given only its Z-Wave node ID.
December 8, 20168 yr Author No. Had to cancel the exclude process since it never picked it up. It still logs those errors when the device is tripped so it's still in limbo.
December 8, 20168 yr That's what I thought. At this point, and without resorting to drastic measures, all you can do is tolerate the messages ... they are benign but annoying. As I mentioned in the previous post, we will add a feature that will allow you to remove such a node from the network by just supplying a Z-Wave node ID.
December 8, 20168 yr Author Makes sense. I will just pull the battery entirely for now. Do you think it has any relation to the battery status problems with Zwave devices? I have that same issue so wasn't sure if it's a different problem?
December 8, 20168 yr You could try one other thing. Put fresh batteries in the door sensor and/or move the ISY very close to the door sensor and try the exclude again.
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