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ISY Finder : Not Found?


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Posted

I had my ISY994 ZW up and running for a month or so and decide to try to set up remote access (Probably not a good idea considering my lack of IT skills). Anyway, I was in the configuration tab and managed to change something (possibly the IP address) that made the ISY inaccessible. All I get is a blue box saying "ISY Finder : Not Found". It no longer shows up on the router either. Any ideas how I can recover from this? Hopefully my programs are still intact...somewhere.

 

Thanks,

 

Tom

Posted

Hello TomG,

 

From least invasive to more invasive here are the resource links: http://wiki.universal-devices.com/index.php?title=Resetting_Your_ISY

 

http://wiki.universal-devices.com/index.php?title=Main_Page#Resetting_Your_ISY

 

If you believe these steps are too complex or items have not been met you may submit a service request for more support: http://www.universal-devices.com/contact-support/

 

Please ensure you reference this forum thread so they can mark it as solved.

Posted

Unfortunately it required a factory reset to fix the issue, but setting up the devices and reprogramming was much easier the second time around. Now for that backup thing...

 

Thanks for the help.

 

Tom

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