I had my ISY994 ZW up and running for a month or so and decide to try to set up remote access (Probably not a good idea considering my lack of IT skills). Anyway, I was in the configuration tab and managed to change something (possibly the IP address) that made the ISY inaccessible. All I get is a blue box saying "ISY Finder : Not Found". It no longer shows up on the router either. Any ideas how I can recover from this? Hopefully my programs are still intact...somewhere.

 

Thanks,

 

Tom

Edited January 25, 20178 yr by TomG

Hello TomG,

 

From least invasive to more invasive here are the resource links: http://wiki.universal-devices.com/index.php?title=Resetting_Your_ISY

 

http://wiki.universal-devices.com/index.php?title=Main_Page#Resetting_Your_ISY

 

If you believe these steps are too complex or items have not been met you may submit a service request for more support: http://www.universal-devices.com/contact-support/

 

Please ensure you reference this forum thread so they can mark it as solved.

Thanks for the links Teken.

 

 

Sent from my iPad using Tapatalk

Unfortunately it required a factory reset to fix the issue, but setting up the devices and reprogramming was much easier the second time around. Now for that backup thing...

 

Thanks for the help.

 

Tom