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No A10/X10 module after restoring ISY


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Posted

After restoring the ISY, the option on the Link Management Menu for "New Insteon/A10/X10 Device" is not available anymore. In addition, I can't control from the administrative console the few x10 modules that I have. Any ideas? Thanks

Posted

If you purchased the X10 module, then you'll have to contact UDI support to restore. But your X10 programs should still run correctly. You may need to change the name to an X10 house/unit address.

Posted

If you purchased the X10 module, then you'll have to contact UDI support to restore. But your X10 programs should still run correctly. You may need to change the name to an X10 house/unit address.

 

Thanks Stu. Like you said, the programs run correctly but I can't control X-10 from the administrative console. I will contact UDI support. Thanks again.

Posted

Thanks Stu. Like you said, the programs run correctly but I can't control X-10 from the administrative console. I will contact UDI support. Thanks again.

One Email, and it was taken care off.  All the "missing" X10 address are "back". Excellent customer support.

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