Oakland Jeff Posted March 14, 2017 Share Posted March 14, 2017 I've noticed that all my light auto turn off programs stopped working a few weeks ago. I updated to the latest Admin Console 4.5.4, and the latest Java to see if that would fix it, and it did not. Everything else in the system works fine (manual switches, motion sensors and remotes that trigger scenes, etc.) so long as it doesn't trigger a program on my ISY-994i. I opened up the Admin Console, and I CAN control lights from it. HOWEVER, if I manually operate a switch, the console does NOT reflect the changed state! It's like ISY can speak, but it can't listen. I peeked at the Event Viewer... it does't register anything when manually operate a switch, but it does when I use the on/off buttons in the console to operate the lights Any ideas how to further troubleshoot? Thanks, Jeff Link to comment Share on other sites More sharing options...
stusviews Posted March 14, 2017 Share Posted March 14, 2017 How old is your PLM? There's a 4-digit code on a white label in the back. Link to comment Share on other sites More sharing options...
Oakland Jeff Posted March 14, 2017 Author Share Posted March 14, 2017 How old is your PLM? There's a 4-digit code on a white label in the back. 2413S v1.B 1420 Link to comment Share on other sites More sharing options...
stusviews Posted March 14, 2017 Share Posted March 14, 2017 Your PLM is about three years old and probably needs to be replaced. At a quite time (no Insteon activity), select, Tools, Diagnostics, Show PLM Links Table. Do it two or three times. What's the result? Link to comment Share on other sites More sharing options...
Oakland Jeff Posted March 14, 2017 Author Share Posted March 14, 2017 Your PLM is about three years old and probably needs to be replaced. At a quite time (no Insteon activity), select, Tools, Diagnostics, Show PLM Links Table. Do it two or three times. What's the result? The small dialog came up, blank except for the action buttons below. I clicked on Start, it became disabled for a short while, and nothing happened. It returned to enabled. Link to comment Share on other sites More sharing options...
stusviews Posted March 14, 2017 Share Posted March 14, 2017 The small dialog came up, blank except for the action buttons below. I clicked on Start, it became disabled for a short while, and nothing happened. It returned to enabled. What's the count? Link to comment Share on other sites More sharing options...
Oakland Jeff Posted March 14, 2017 Author Share Posted March 14, 2017 zero Link to comment Share on other sites More sharing options...
MWareman Posted March 14, 2017 Share Posted March 14, 2017 zero Seems like a plm failure to me.... Link to comment Share on other sites More sharing options...
Oakland Jeff Posted March 26, 2017 Author Share Posted March 26, 2017 New PLM installed, everything is back to normal. Thanks all! Sent from my SM-G930V using Tapatalk Link to comment Share on other sites More sharing options...
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