I use a VPN service for all my WEB connections while at my home or on the road.  I find that I cannot connect to the portal with the VPN on.  If I try, it sits at the Universal Devices logo for a long time and then the finder pops up with a message saying, "ISY Finder: Not Found".  If I shut off the VPN, it connects fine.

 

Anyone else have this issue and have you found a way around it other than shutting off the VPN?

 

Thanks,

 

Steve

Try these instructions:   http://homeautomationguru.com/accessing-isy-994i/

 

The problem is that the finder uses a broadcast to find the ISY, and your VPN is stopping that local broadcast from reaching the ISY.

Hi KeviNH,

 

Thanks for the links.  The http://your-isy-ip-address/admin.jnlp worked.

 

Much appreciated,

 

Steve