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Cannot determine Insteon Engine - 2466SW

arskiracer

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arskiracer Newbie

arskiracer

Posted
Posted

I just received a new Insteon 2466SW that I installed about 3 feet from the Insteon modem that the isy994 communicates through and I can't get it to link with the isy.  When trying to use linking mode, I get the following:

 

Thu 04/13/2017 08:30:31 PM : Start Insteon Device Linking Mode
Thu 04/13/2017 08:30:31 PM : [LNK-BGN     ] 02 64 01 00 06 
Thu 04/13/2017 08:30:57 PM : Stop Insteon Device Linking Mode, Final processing to follow
Thu 04/13/2017 08:30:57 PM : [LNK-END     ] 02 65 06 : : Unexpected, ignored (65)
Thu 04/13/2017 08:30:57 PM : [All         ] Writing 82 bytes to devices
Thu 04/13/2017 08:30:57 PM : [35 68 1B 1  ] Link    4 : 0FD8 [E2013A4CD8010001] Writing [E2013A4CD8010001]
Thu 04/13/2017 08:30:57 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:30:57 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:31:06 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:31:06 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:31:15 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:31:15 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:31:19 PM : [35 68 1B 1  ] Link    4 : 0FD8 [E2013A4CD8010001] *Failed Writing [E2013A4CD8010001]
Thu 04/13/2017 08:31:19 PM : [3E F8 DA 1  ] Link    4 : 0FD8 [E2013A4CD8010001] Writing [E2013A4CD8010001]
Thu 04/13/2017 08:31:19 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:31:19 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:31:28 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:31:28 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:31:37 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:31:37 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:31:41 PM : [3E F8 DA 1  ] Link    4 : 0FD8 [E2013A4CD8010001] *Failed Writing [E2013A4CD8010001]
Thu 04/13/2017 08:31:41 PM : [13 AC 5B 1  ] Link    2 : 0FE8 [6201256D13010001] Writing [62..............]
Thu 04/13/2017 08:31:41 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:31:41 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:31:50 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:31:50 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:31:59 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:31:59 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:32:03 PM : [13 AC 5B 1  ] Link    2 : 0FE8 [6201256D13010001] *Failed Writing [62..............]
Thu 04/13/2017 08:32:03 PM : [All         ] Writing 82 bytes to devices
Thu 04/13/2017 08:32:04 PM : [35 68 1B 1  ] Link    4 : 0FD8 [E2013A4CD8010001] Writing [E2013A4CD8010001]
Thu 04/13/2017 08:32:04 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:32:04 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:32:13 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:32:13 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:32:22 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:32:22 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:32:26 PM : [35 68 1B 1  ] Link    4 : 0FD8 [E2013A4CD8010001] *Failed Writing [E2013A4CD8010001]
Thu 04/13/2017 08:32:26 PM : [3E F8 DA 1  ] Link    4 : 0FD8 [E2013A4CD8010001] Writing [E2013A4CD8010001]
Thu 04/13/2017 08:32:26 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:32:26 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:32:35 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:32:35 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:32:44 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:32:44 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:32:48 PM : [3E F8 DA 1  ] Link    4 : 0FD8 [E2013A4CD8010001] *Failed Writing [E2013A4CD8010001]
Thu 04/13/2017 08:32:48 PM : [13 AC 5B 1  ] Link    2 : 0FE8 [6201256D13010001] Writing [62..............]
Thu 04/13/2017 08:32:48 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:32:48 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:32:57 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:32:57 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:33:06 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:33:06 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:33:10 PM : [13 AC 5B 1  ] Link    2 : 0FE8 [6201256D13010001] *Failed Writing [62..............]
 
-------------------------------------------------------------------------------------------------------
 
When adding a new Insteon device I get the following:
 
Thu 04/13/2017 08:40:59 PM : [43 B5 3     ] Added to list of devices to link to ISY
Thu 04/13/2017 08:40:59 PM : [iNST-TX-I1  ] 02 62 43 B5 03 0F 0D 00
Thu 04/13/2017 08:40:59 PM : [iNST-ACK    ] 02 62 43.B5.03 0F 0D 00 06                 (00)
Thu 04/13/2017 08:41:08 PM : [iNST-TX-I1  ] 02 62 43 B5 03 0F 0D 00
Thu 04/13/2017 08:41:08 PM : [iNST-ACK    ] 02 62 43.B5.03 0F 0D 00 06                 (00)
Thu 04/13/2017 08:41:17 PM : [iNST-TX-I1  ] 02 62 43 B5 03 0F 0D 00
Thu 04/13/2017 08:41:17 PM : [iNST-ACK    ] 02 62 43.B5.03 0F 0D 00 06                 (00)
Thu 04/13/2017 08:41:20 PM : [iNST-SRX    ] 02 50 43.B5.03 33.5D.2D AF 0D FF           (FF)
Thu 04/13/2017 08:41:20 PM : [std-Direct Nack] 43.B5.03-->ISY/PLM Group=0, Max Hops=3, Hops Left=3
Thu 04/13/2017 08:41:20 PM : [iNST-TX-I2CS] 02 62 43 B5 03 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6
Thu 04/13/2017 08:41:20 PM : [iNST-ACK    ] 02 62 43.B5.03 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6 06 LNK-ON (01)
Thu 04/13/2017 08:41:29 PM : [iNST-TX-I2CS] 02 62 43 B5 03 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6
Thu 04/13/2017 08:41:29 PM : [iNST-ACK    ] 02 62 43.B5.03 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6 06 LNK-ON (01)
Thu 04/13/2017 08:41:38 PM : [iNST-TX-I2CS] 02 62 43 B5 03 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6
Thu 04/13/2017 08:41:38 PM : [iNST-ACK    ] 02 62 43.B5.03 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6 06 LNK-ON (01)
Thu 04/13/2017 08:41:42 PM : [43 B5 3 0   ] Failed to add device, reason 3
Thu 04/13/2017 08:41:42 PM : [All         ] Writing 82 bytes to devices
Thu 04/13/2017 08:41:42 PM : [35 68 1B 1  ] Link    4 : 0FD8 [E2013A4CD8010001] Writing [E2013A4CD8010001]
Thu 04/13/2017 08:41:42 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:41:42 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:41:51 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:41:51 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:42:00 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:42:00 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:42:04 PM : [35 68 1B 1  ] Link    4 : 0FD8 [E2013A4CD8010001] *Failed Writing [E2013A4CD8010001]
Thu 04/13/2017 08:42:04 PM : [3E F8 DA 1  ] Link    4 : 0FD8 [E2013A4CD8010001] Writing [E2013A4CD8010001]
Thu 04/13/2017 08:42:04 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:42:04 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:42:13 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:42:13 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:42:22 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Thu 04/13/2017 08:42:22 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Thu 04/13/2017 08:42:26 PM : [3E F8 DA 1  ] Link    4 : 0FD8 [E2013A4CD8010001] *Failed Writing [E2013A4CD8010001]
Thu 04/13/2017 08:42:26 PM : [13 AC 5B 1  ] Link    2 : 0FE8 [6201256D13010001] Writing [62..............]
Thu 04/13/2017 08:42:26 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:42:26 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:42:35 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:42:35 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:42:44 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Thu 04/13/2017 08:42:44 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Thu 04/13/2017 08:42:48 PM : [13 AC 5B 1  ] Link    2 : 0FE8 [6201256D13010001] *Failed Writing [62..............]
Thu 04/13/2017 08:45:26 PM : [        Time] 20:45:28 17(0)
 
---------------------------------------------------------------------------------------
 
Does this mean the switch is not responding?  I have another Insteon 6 button fan controller right next to this thing and it works without problems.
 
Thanks,
Adrian

 

Techman Advanced

Techman

Posted
Posted
Does this mean the switch is not responding?  I have another Insteon 6 button fan controller right next to this thing and it works without problems.
 
Thanks,
Adrian
-----------------------------------------------------------------
 
What's your ISY firmware and UI versions?
 
Does the switch control your load if you manually turn on/off the switch?
 
Try doing a factory reset on the switch then try to link it to the ISY
 
 

 

arskiracer Newbie

arskiracer

Posted
  • Author
Posted

Yes the switch works great manually.  Looks like I'm running version 4.5.4.  I'll try resetting it, I'll have to lookup how to do that, then I'll report back.

 

Thanks for the help

arskiracer Newbie

arskiracer

Posted
  • Author
Posted

Factory resetting it didn't work.  I also tried another 2466SW that used to work in this location in the past, with the modem in the same place, but it's not working now.  I'm getting the same log entries as the other one.  This is really strange.

 

So basically, I was having issues with my front porch light sometimes not activating at sunset, maybe once every 10 attempts it would fail.  So I thought it was failing and I would replace it with a new one.  So I deleted the old one and installed the new one.  Then I couldn't get the new one to link, so I disconnected the new one and re-installed the old one and can't get that one to link either.  This is really strange.  I don't have issues with any of my other Insteon devices, but I don't want to risk deleting/re-linking one in case I can't re-link it again.

 

Here's the log for the old 2466SW that I re-installed and attempted to link:

 

Fri 04/14/2017 10:19:58 PM : [1d 89 4f    ] Added to list of devices to link to ISY
Fri 04/14/2017 10:19:58 PM : [iNST-TX-I1  ] 02 62 1D 89 4F 0F 0D 00
Fri 04/14/2017 10:19:58 PM : [iNST-ACK    ] 02 62 1D.89.4F 0F 0D 00 06                 (00)
Fri 04/14/2017 10:20:07 PM : [iNST-TX-I1  ] 02 62 1D 89 4F 0F 0D 00
Fri 04/14/2017 10:20:07 PM : [iNST-ACK    ] 02 62 1D.89.4F 0F 0D 00 06                 (00)
Fri 04/14/2017 10:20:16 PM : [iNST-TX-I1  ] 02 62 1D 89 4F 0F 0D 00
Fri 04/14/2017 10:20:16 PM : [iNST-ACK    ] 02 62 1D.89.4F 0F 0D 00 06                 (00)
Fri 04/14/2017 10:20:20 PM : [1D 89 4F 0  ] Failed to add device, reason 3
Fri 04/14/2017 10:20:20 PM : [All         ] Writing 82 bytes to devices
Fri 04/14/2017 10:20:20 PM : [35 68 1B 1  ] Link    4 : 0FD8 [E2013A4CD8010001] Writing [E2013A4CD8010001]
Fri 04/14/2017 10:20:20 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Fri 04/14/2017 10:20:20 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Fri 04/14/2017 10:20:29 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Fri 04/14/2017 10:20:29 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Fri 04/14/2017 10:20:38 PM : [iNST-TX-I2CS] 02 62 35 68 1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Fri 04/14/2017 10:20:38 PM : [iNST-ACK    ] 02 62 35.68.1B 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Fri 04/14/2017 10:20:42 PM : [35 68 1B 1  ] Link    4 : 0FD8 [E2013A4CD8010001] *Failed Writing [E2013A4CD8010001]
Fri 04/14/2017 10:20:42 PM : [3E F8 DA 1  ] Link    4 : 0FD8 [E2013A4CD8010001] Writing [E2013A4CD8010001]
Fri 04/14/2017 10:20:42 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Fri 04/14/2017 10:20:42 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Fri 04/14/2017 10:20:51 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Fri 04/14/2017 10:20:51 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Fri 04/14/2017 10:21:00 PM : [iNST-TX-I2CS] 02 62 3E F8 DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96
Fri 04/14/2017 10:21:00 PM : [iNST-ACK    ] 02 62 3E.F8.DA 1F 2F 00 00 02 0F DF 08 E2 01 3A 4C D8 01 00 01 96 06        (00)
Fri 04/14/2017 10:21:04 PM : [3E F8 DA 1  ] Link    4 : 0FD8 [E2013A4CD8010001] *Failed Writing [E2013A4CD8010001]
Fri 04/14/2017 10:21:05 PM : [13 AC 5B 1  ] Link    2 : 0FE8 [6201256D13010001] Writing [62..............]
Fri 04/14/2017 10:21:05 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Fri 04/14/2017 10:21:05 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Fri 04/14/2017 10:21:14 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Fri 04/14/2017 10:21:14 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Fri 04/14/2017 10:21:23 PM : [iNST-TX-I1  ] 02 62 13 AC 5B 0F 28 0F
Fri 04/14/2017 10:21:23 PM : [iNST-ACK    ] 02 62 13.AC.5B 0F 28 0F 06          SET-MSB(0F)
Fri 04/14/2017 10:21:27 PM : [13 AC 5B 1  ] Link    2 : 0FE8 [6201256D13010001] *Failed Writing [62..............]
stusviews Advanced

stusviews

Posted
Posted

Having the same issue with two devices in the same location is indicative of a signal stomper (e.g., line noise) or signal sucker (e.g., line cleaner) on that circuit. A start is to disconnect or unplug (turning a device off is inadequate) everything and anything on that circuit, even the devices' load.

Techman Advanced

Techman

Posted
Posted

Yes the switch works great manually.  Looks like I'm running version 4.5.4.  I'll try resetting it, I'll have to lookup how to do that, then I'll report back.

 

Thanks for the help

 

What type of bulb(s) is the switch controlling?

 

Do you have any newly added electronics on the same circuit as either your PLM or Switch, Some TV's, computers, UPS, etc. can create power line issues.

 

Here's some troubleshooting tips  https://wiki.universal-devices.com/index.php?title=INSTEON:_Troubleshooting_Communications_Errors

 

 

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