NewTech Posted April 7, 2009 Share Posted April 7, 2009 How do I find out what the remote access IP address is of my ISY so I can access it from a computer outside of my home network? Thanks! Link to comment
Sub-Routine Posted April 7, 2009 Share Posted April 7, 2009 How do I find out what the remote access IP address is of my ISY so I can access it from a computer outside of my home network? Thanks! Hi NewTech, You can find the address under the menu item Help | About. See this Wiki page: Remotely_Connect_to_Your_ISY to help set things up. Rand Link to comment
dvial_24 Posted April 9, 2009 Share Posted April 9, 2009 Hello, I have a problem & I can not resolve it. I can access to my isy if I am at home (where the isy-99i is) & I tape my ip address (http://77.77.789.123) or 192.168.1.101. I can access to my isy from the location 1 (not the same network where the isy is installed) & the computer 1 with XP. It means my router (ports, ...) is ok at home. I can not access to my isy from location 2 (Europe) & the computer 2 with Vista. I can not access to my isy from location 3 & the computer 3 with XP. I suppose my problem is a router problem where I connect me or security (Vista). Also, if I tape my isy-ip-address (https) I can not access to my isy (even at home). Thanks, Denis Link to comment
Sub-Routine Posted April 9, 2009 Share Posted April 9, 2009 Hi Denis, If you have not installed an SSL certificate you will not be able to access the ISY using HTTPS. If you have installed a certificate would you please attempt to generate and install a new one? Creating_a_Self_Signed_Certificate. You should see a requester asking you to trust the certificate when you connect using HTTPS. Link to comment
dvial_24 Posted April 9, 2009 Share Posted April 9, 2009 Hello Sub-Routine, But why I can not access to my ISY-99i in some locations ? is it a problem of windows versions (XP, Vista) or is it a problem with the router I use from the location X to access my isy at home ? Denis Link to comment
Sub-Routine Posted April 9, 2009 Share Posted April 9, 2009 Hello Sub-Routine, But why I can not access to my ISY-99i in some locations ? is it a problem of windows versions (XP, Vista) or is it a problem with the router I use from the location X to access my isy at home ? Denis Often it is a firewall issue. If you don't have a valid SSL certificate installed your browser will block the page. Rand Link to comment
dvial_24 Posted April 9, 2009 Share Posted April 9, 2009 Thank you very much, I will test it... Link to comment
NewTech Posted April 14, 2009 Author Share Posted April 14, 2009 How do I find out what the remote access IP address is of my ISY so I can access it from a computer outside of my home network? Thanks! Hi NewTech, You can find the address under the menu item Help | About. See this Wiki page: Remotely_Connect_to_Your_ISY to help set things up. Rand When I do this I get the IP address to access the ISY through the LOCAL HOST (or my home network). I need to see what the REMOTE ACCESS IP address is (outside of my home network). I think it may have changed because I can no longer log into my ISY from work, church or any public hotspot. Either that or I have firewall issues which could be very true. Thanks! Link to comment
Sub-Routine Posted April 14, 2009 Share Posted April 14, 2009 NewTech, It would be very strange to see your local IP in this place. It should say Disabled if the ISY cannot find your outside address or negotiate port forwarding. The local IP is listed as My URL. Alternatively you can log into your router and find your outside address. Rand Link to comment
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