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ISY setup issue

Z3phyr
in ISY994

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Posted

New user on board! Received a new ISY-99i PRO today (Smarthome purchase) and am having some issues with basic setup. My hardware/software config:

 

Computer: Windows Vista 32 OS, Java build 1.6.0_13-b03, Network discovery enabled, IE7 browser.

Router: DLINK 655 with DHCP and UPNP enabled.

ISY box: steady green lights on PWR, RX, TX and blinking red on ERR (1 per sec).

 

ISY Admin Console will load via IE7 but no IP address is assigned.

 

ISY/My Lights does not appear under Network tab. The Vista Wiki setup language regarding "networked UPnP devices" in the network nav pane is not listed.

 

Already cycled power a few times with no effect. Thanks in advance for your help.

 

Z

Hello Z3phyr,

 

Would you please file a trouble ticket with UDI? We can take you through a few steps to determine the problem.

Contact

 

Thank you,

Rand

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.