EricK Posted July 27, 2018 Posted July 27, 2018 (edited) I’m on my third plm i think. I noticed yesterday that one of my programs did not trigger by a Kpl press, same thing this morning.. Some other issues today so I backed up my isy. The admin console was slow to open. I was initially able to see a log, but now I just get the blue spinning wheel. I tried to write an update to the kpl that did not trigger my program and I m not able to communicate. This is an old 8 button single band, but has worked flawlessly. I kept getting a system busy message and a box with an address (I think a study chandelier) and Don 1. I tried to query a lamp linc and have these messages could not open config file to read and Could not open file /config/insteng.opt. I was able to turn off our dining chandelier from the admin console, but not turn it back on. When I tried to query the chandelier I go request failed. I’m on firmware and UI 4.6.2. I think I have a back up plm. Should I replace it. I already powered down the isy and plm. We recently did some major renovations in the house. I reinstalled a lot of former devices, replaced some older ones with dual bands and added a few new ones. My system was working great. What more info do you need. What should I do. Thanks eric i shut hit down the admin console again and restarted. There is a pop up box with constant writing to the study chandelier, address DOF 0. Edited July 27, 2018 by EricK
EricK Posted July 27, 2018 Author Posted July 27, 2018 I disabled the study chandelier switch, but kept getting attempted writing to it. I pulled the air gap and then the writing stopped. The system appears to be working ok now. I’m still a little wary of the kpl, May swap it out.
Techman Posted July 27, 2018 Posted July 27, 2018 Do a factory reset then a restore device on the Chandelier switch. You should also do the same with the KPL. It's not unusual for the links to get corrupted in the KPLs, especially the older ones. If the problem continues you may have noise on the powerline and / or other issues.
stillen_i30 Posted July 28, 2018 Posted July 28, 2018 I had a device plugged in (I think it was a TV) that was not behind a filterlinc. Then I noticed major issues thinking it was a bad PLM. So i bought a spare PLM. Before it arrived, I realized the device may require a filterlinc and sure enough, everything returned back to normal when the device was filtered. Then I realized I already have a backup PLM, so now I have two of them!
Techman Posted July 28, 2018 Posted July 28, 2018 17 hours ago, stillen_i30 said: I had a device plugged in (I think it was a TV) that was not behind a filterlinc. Then I noticed major issues thinking it was a bad PLM. So i bought a spare PLM. Before it arrived, I realized the device may require a filterlinc and sure enough, everything returned back to normal when the device was filtered. Then I realized I already have a backup PLM, so now I have two of them! It never hurts to have a spare PLM TVs, power supplies, UPS, and some CFL bulbs are notorious for creating noise on the powerline that interferes with the Insteon signal. I always keep a few spare Filterlincs on hand just in case. Glad to hear you got your issue resolved Here's a few links to troubleshooting Insteon communication issues https://wiki.universal-devices.com/index.php?title=INSTEON:_Troubleshooting_Communications_Errors https://wiki.universal-devices.com/index.php?title=INSTEON_Signal_/_Noise_Troubleshooting
EricK Posted July 29, 2018 Author Posted July 29, 2018 The isy seemed to,just be hung up. Everything is back to normal now. Thank you. Kind of miss my old house linc utility to check coms 1
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