Ray Posted November 6, 2018 Posted November 6, 2018 After years of using my Mobilinc Pro to connect to my ISY, it has decided not to connect for the past few days. Absolutely nothing was touched. ISY looks good and Mobilinc subscription runs out in 2020. I believe it is an issue with Mobilinc servers but cannot reach any support to confirm. I need this to work. Controls all my home while I am away. HELP! Please.
Quietminded Posted November 6, 2018 Posted November 6, 2018 Having the same problem over the past 12 hours. ctrHome app still working with ISY, though not a good replacement for Mobilinc. I'm sure Wes will be right on this once he's alerted. Sent from my iPad using Tapatalk
Quietminded Posted November 6, 2018 Posted November 6, 2018 RESOLVED: back up and running. Sent from my iPad using Tapatalk
Ray Posted November 6, 2018 Author Posted November 6, 2018 Glad to see it's not just me. BTW have you updated your ISY to 4.7.3? I did, but only after problem connecting.
InsteonNut Posted November 6, 2018 Posted November 6, 2018 Hi @Ray, I just responded to your support email we received a few hours ago. My apologies, the issue was on our end. We had a server issue late last night that prevented some disconnected ISYs from reconnecting. The issue was resolved early this morning. Please let me know if you are still having connection issues here this morning. Wes
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