Alexa claims that all lights and switches are offline

[eyaniv]

Hi Wes,

for the last few days, Alexa claims that all lights and switches are offline. the programs, sensor variables and scenes are working perfectly.

All of the devices behave just fine through the mobilinc app.

I removed the skill, reinstalled it and relinked it. no good.

any ideas?

Thanks

[InsteonNut]

Hi @eyaniv,

See our Alexa troubleshooting guide at the bottom of this page here: https://mobilinc.com/features/echo/

If you still have trouble, please reach out to us at support@mobilinc.com with your ISY's UUID.

Wes

[eyaniv]

Thanks @InsteonNut, I had to rename only one switch, and the service picked up all of them again. all is working now.

Thanks again!