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Issue controlling from Google Mini


firstone

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Posted

I feel like I'm missing something simple and obvious. I've gone though the steps of linking via app to ISY. I can control lights from the app. But if I try to use voice commands though Mini, it keeps saying "I don't know how to do it". What am I missing? I've try pressing "Send spokens" button again but that didn't fix anything.

Posted
On 12/7/2018 at 4:45 PM, firstone said:

I feel like I'm missing something simple and obvious. I've gone though the steps of linking via app to ISY. I can control lights from the app. But if I try to use voice commands though Mini, it keeps saying "I don't know how to do it". What am I missing? I've try pressing "Send spokens" button again but that didn't fix anything.

If you can control through the app, this means that it is properly configured. You don't need to send spokens as they are already there.

Can you try using the Google Assistant app? Click on the mic icon and try to control.

I think it may be because Google Home is configured with a different Google Account than the one you are using with the GH app..

Benoit

Posted

 

10 hours ago, bmercier said:

I think it may be because Google Home is configured with a different Google Account than the one you are using with the GH app..

Don't think so - it was configured though the same app, it shows up in the same room in the app. 

Does the fact that it's a mini and not larger model make a difference? I thought maybe mini just doesn't work for automation...

Posted
44 minutes ago, firstone said:

Does the fact that it's a mini and not larger model make a difference? I thought maybe mini just doesn't work for automation...

No that makes no difference. I have two Google Home and two Google Mini as well as a Google Hub. They all work.

If you do have more than one Google accounts, then these may show up in the same Google accounts page and then you have to choose the right one. I have had that issue  some time ago.

Posted
On 12/9/2018 at 10:42 AM, asbril said:

No that makes no difference. I have two Google Home and two Google Mini as well as a Google Hub. They all work.

If you do have more than one Google accounts, then these may show up in the same Google accounts page and then you have to choose the right one. I have had that issue  some time ago.

I've configured both minis with the same GH app as linking lights. I doubt that they would get a different account from somewhere else. Is there an easy way to check? Or should I somehow reset those and try again? 

Posted
47 minutes ago, firstone said:

I've configured both minis with the same GH app as linking lights. I doubt that they would get a different account from somewhere else. Is there an easy way to check? Or should I somehow reset those and try again? 

If you see both minis on the same page in your App, then you used the same account.

Posted

I do not see any evidence of having multiple accounts. But, using mic in Google Home app doesn't work either. Lights work fine if I press on/off buttons. But voice commands just does web search, even though it seems to understand me correctly.

I will try resetting them if there are no better suggestions.

Posted
3 hours ago, firstone said:

I do not see any evidence of having multiple accounts. But, using mic in Google Home app doesn't work either. Lights work fine if I press on/off buttons. But voice commands just does web search, even though it seems to understand me correctly.

I will try resetting them if there are no better suggestions.

Have you tried deleting the GH App, rebooting your phone, and re-install the GH App ?

 

Posted

I have now tried everything. I've unlinked ISY (and hue), factory reset both of my minis and set them up again.

I have also deleted GH app, rebooted the phone and re-installed GH app. 

Same behavior: I have ISY device called "bedroom", when I say "Turn on bedroom light", GH app searches web, mini says "Sorry, I don't know how to help with that".

Posted
2 hours ago, firstone said:

I have now tried everything. I've unlinked ISY (and hue), factory reset both of my minis and set them up again.

I have also deleted GH app, rebooted the phone and re-installed GH app. 

Same behavior: I have ISY device called "bedroom", when I say "Turn on bedroom light", GH app searches web, mini says "Sorry, I don't know how to help with that".

Have you tried changing the spoken ?  I have had cases where GH did not "like" my chosen spokens. As an example I now have spokens such as "master bedroom ceiling light", master bedroom center light", et c etc.

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