Recently I received a notification to update JAVA (again) and I did. Now when I click on the Admin Console icon on my desktop, it just hangs. Clicking on the dropdown to open the site I get the message that the program is searching for JAVA. I've tried locating Java for it (which is in the Windows x86 program files folder) without success once I do. Any suggestions what i should do? Thanks (again)

 

Chris

I use only a Mac now but this has happened to me on PC more than once. As I recall I had to re-associate the shortcut with javaws.exe that resides in the Program Files/Java/jre1.8(whatever version)/bin folder.

Might give that a try.

It's been a long time since I have been here but here goes:

Start - Control Panel - Java - Temporary Internet Files - Settings - Delete Files

Ok your way out and try launching the Admin Console again - it should reload the Java Program and work.

Hope this helps (and works) ...

Dwight

Thank you both! I followed Dwight's suggestion, and at first I noticed it also deleted the Admin console, but that made some sense since it was Java based. I went to the portal and reloaded the Admin console. That worked.

 

 

Now, another issue. What led to this was a cold shutdown and reboot of my router. That scrambled some l an address assignments. Now the Admin Console IS Y finder cannot find my ISY. I went to the portal and copied the URL to IS Y into the finder when I clicked on the Add button. It returns " not found". Hmmm..so my next dilemma...what to do next?

Thanks for your prompt replies guys!!!

 

Ah, I fingered it out. I was entering the URL to ISY. It was looking for the URL from the Admin console to ISY...an added /dead was needed. Got it. Thanks again for the assist!

 

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Edited April 28, 20196 yr by glacier991
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