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Best Support Method


simplextech

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Posted

@InsteonNut, what's the best route for support questions/issues?  E-Mail or on this forum?  

I'm trying to get a system setup and working and I've sent e-mail but no responses today.

 

I think UDI has spoiled me with their fast responses.

Posted
1 minute ago, InsteonNut said:

@simplextech

Email is best. I'm working through email support questions from overnight this morning and see your emails in the queue.

Wes

Great.  I just wasn't sure as there's no "ticket system" for confirmation of e-mail receipt or for status checking....would be a nice addition?

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