walkman9999 Posted August 25, 2019 Posted August 25, 2019 Hello, [edited for clarity] I have an existing installation and things are working as expected with one exception. About 1 month ago, one of my programs started running unexpectedly. The trigger for the program is a door sensor (2843-222) so took the the following escalating steps: Replaced battery Replaced Sensor Replaced PLM (it was about 2 years old, that has been the effective lifespan for me) At this point I realize that the log show the events of the program running, but there is no entry in the log from the sensor itself. When the sensor is triggered by a gate opening, the program works as expected. Another note, the problem occurs between 6am and 7am nearly everyday (often same time within seconds on consecutive days), but some days it doesn't happen. Any ideas on what to try to do to isolate problem? Thanks for reading. :walkman9999 __________________________________________________________________ Log Entries at time of event: Outside / Front Porch Main Status 100% Sat 2019/08/24 07:01:11 System Log Main House / Keypads / Front Door Status 100% Sat 2019/08/24 07:01:12 System Log Main House / Keypads / Back Door Main Status 100% Sat 2019/08/24 07:01:12 System Log Program that triggers on event North Gate Quiet (Gate) - [ID 0037][Parent 003C] If Control 'North Gate Sensor-Opened' is switched On And $Gate_Prog_Running is 0 Then Run Program '_North Gate Quiet (Gate)' (If) Else - No Actions - (To add one, press 'Action') Action run by above program _North Gate Quiet (Gate) - [ID 003D][Parent 0041] If Status 'North Gate Sensor-Opened' is On And Status 'Outside / South Lights' is Off And From Sunset - 30 minutes To Sunrise + 30 minutes (next day) Then $Gate_Prog_Running = 1 Send Notification to 'Text' content '!North Gate - Gate(Q)' Set 'Outside / Front Porch Main' Fast On Set 'Outside / South Lights' Fast On Set 'Outside / Front Porch Shed' Fast On Set 'Main House / Keypads / Front Door' Fast On Set 'Main House / Keypads / Back Door Main' Fast On Wait 30 seconds Set 'Outside / South Lights' 25% Set 'Outside / Front Porch Shed' 25% Wait 60 seconds Set 'Outside / South Lights' Off Set 'Outside / Front Porch Shed' Off Set 'Outside / Back Porch Shed' Off Set 'Main House / Keypads / Front Door' Off Set 'Outside / Front Porch Main' Off $Gate_Prog_Running = 0 Else $Gate_Prog_Running = 1 Send Notification to 'Text' content '!North Gate - Gate(Q)' Set 'Outside / Front Porch Main' Fast On Set 'Main House / Keypads / Front Door' Fast On Set 'Main House / Keypads / Back Door Main' Fast On Wait 30 seconds Set 'Main House / Keypads / Front Door' 25% Set 'Main House / Keypads / Back Door Main' 25% Wait 60 seconds Set 'Main House / Keypads / Front Door' Off Set 'Main House / Keypads / Back Door Main' Off Set 'Outside / Front Porch Main' Fast Off $Gate_Prog_Running = 0
walkman9999 Posted August 26, 2019 Author Posted August 26, 2019 HI - I guess this is an unusual situation. Let me distill the facts a bit to see if it matches anyone else's experience. I'm not even sure what to do to troubleshoot, so any suggestions are welcome. The _North Gate Quiet (Gate) program is running unexpectedly. When it runs, there is no triggering event - the only trigger assigned to the program is "'North Gate Sensor-Opened' is On", and I do not see that device as having a change in status at the time of the event. When the "'North Gate Sensor-Opened' is switched ON by the gate opening, the program runs as expected and the log has an entry in it showing: North Gate Sensor-Opened Status 100% Sat 2019/08/17 11:30:50 System Log Any ideas on possible next steps for troubleshooting. Thanks all, :walkman9999
BamBamF16 Posted August 26, 2019 Posted August 26, 2019 1st? - is the North Gate Quiet (Gate) disabled? If not then it will run on leg of the if-then-else at least twice a day.
walkman9999 Posted August 26, 2019 Author Posted August 26, 2019 The "Action" is disabled (labeled above "Action run by above program"). The "Timer" is not (labeled above "Program that triggers on event"). I've attached a screenshot. Seemingly relevant is that I have three other sensors that run identical Event/Action programs correctly, and that this one was working as expected for about a year, until last week.
BamBamF16 Posted August 26, 2019 Posted August 26, 2019 I'm not sure what action/timer enabling you are referring to. See the enabled checkbox in the lower right? Typically programs called by others should be disabled so they don't fire unexpectedly. At sunset-30 and sunrise+30 the program will run one branch at least. If all other conditions are negative then the else branch will run. If not the then will run. Jeff
walkman9999 Posted August 26, 2019 Author Posted August 26, 2019 I see. I just have been right-clicking on program in left menu and choosing "Disable", it then has a red circle and slash thru it. But I see the enable checkbox is still checked. I will disable the programs with the checkbox method.
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