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Alexa can't find new devices


sanders2222

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Posted (edited)

It"s been a while since I initially set Alexa up, now I want to add a few more devices.  I've added them to my Portal but when I ask Alexa to find new devices. . . Nada.

I just get the "can't find . . ." response.  Am I missing a step that tees up the devices for Echo's discovery?

Edited by sanders2222
Posted

I figured it out! What I was missing is the need to set my "Preferred ISY" to the home I am occupying!

My Portal is set up with two ISYs, one for my home and 1 at a vacation home.  I discovered I needed to change the Preferred ISY Mac address under the Portal USERS tab.  Once I did that, Alexa was able to discover the devices I added to the portal and can now control them..

ISY-Portal-change.thumb.png.096dfc2edec84ee05a2ab8f6d8ae6109.png

I'm providing this post as multiple ISY set ups is not covered in the Wiki to this detail.  Plus when I move I will probably forget this minor detail.  Now I'll have somewhere to go to find an answer to this dilemma.

 

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