I went to open the admin console and my ISY was not there.  I went to ISY portal and copied the "Admin consol URL" address then went to admin console and added that URL to the consol and saved it.  I opened it and it asked for my user name and password.  I entered it and it said "Failed.Retry Authenticating ISY"  The same password works for the ISY web access.

Please help

When going thru the portal username/password are not the same as your ISY, it's the portal email and portal password.

But you need to figure out why ISY finder is not seeing your ISY. Try refreshing it?

Sent from my Pixel 3 XL using Tapatalk

Yes i didnt mean the portal I meant that web access not sure what its called but it takes the same name and password as the console.  I did refresh it and it didnt show up.  I asked google to turn on a light and it did so at least that was working.  Then I tried adding the isy by re adding the address and thats when the username and password didnt work.

all of a sudden it works without having changed anything since my last post