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Can't link in my Insteon open/close sensor

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I know.  This should be as basic as it gets.

I have all kinds of insteon lights, smoke bridges, cameras etc...

I bought a 2843-222 Open/close sensor and I can't get the ISY to recognize it.

I know the part number but their is no ID sticker on the device.  I

Is that normal for this device?  do I really need it?

Frustrated after 2 hours of trying to get ISY to find it...

Any help appreciated!

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