Jump to content

Can't Relink Alexa to Portal


smokegrub

Recommended Posts

I changed my email account for Alexa and can access the account successfully. I also changed the address of the primary account in the portal. I can successfully open the portal but when I select tools I can see and use ISY Web Access but I can no longer link to Alexa. I have "forgotten" the devices and "discovered" them in Alexa. How do I get Alexa to link with the portal?

Under My Profile I have the options USE Preferred ISY or USE all ISYs in Account. Neither option works. It appears the link to my ISY has been lost.

Link to comment

Archived

This topic is now archived and is closed to further replies.


×
×
  • Create New...