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Above-and-beyond with upgrading my ISY

rhughes
in Testimonials

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Posted

Hi,

 

I purchased an ISY 99-i PRO a year ago and have successfully used it since. At the time of the purchase, I didn't think I would need any IR capabilities. Since then, I have installed a home theater system and realized how great it would be to control the room lights from my remote. After investigating, I found that the ISY 99-i/IR PRO would be the best fit. I sent an email to ISY this past Saturday asking how much to upgrade, figuring I was looking at $100 minimum. The next day (Sunday!), Michel emailed back and said he could log into my system and re-flash the firmware on my existing ISY device and send me an IR module at a very reasonable cost. I gave him the go-ahead, and later that day (still Sunday!) he logged in, re-flashed the device and updated to the latest firmware. I should be receiving my IR module soon.

 

This service is by far the best I have received from any other company for any product. I am definitely checking out their other add-on modules.

 

Randy Hughes

https://forum.universal-devices.com/topic/2971-above-and-beyond-with-upgrading-my-isy/
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