July 13, 20205 yr Hi All, I recently upgraded from Spectrum Cable to AT&T Fiber. As a result, the Spectrum Cable Modem was replace with a Arris BGW210-700. I'm using the Arris BGW210-700 as the router, which in turn is linked to NetGear Orbi Router and Satellites. Everything is working just fine, I can see my Foscam cameras through other software with no issues. 1. I cannot get Mobilinc HD to see the cameras any longer, either MJPEG or RTSP (tried every profile). I was able to view my Foscam cameras with Mobilinc HD before the router replacement, but no longer. 2. I have read through various threads here, I have refreshed the Mobilnc HD camera database, the cameras are on the latest firmware. 3. I have set the RTSP port to the port of the camera and tried 554 during my debugging but no luck. I'm just trying to get things working locally, so I haven't worried about the "Away" ports and addresses yet, but I did try it during my debugging and even setup port forwarding on the Arris. Anyone have any suggestion to double check / try? Jeff... Edited July 13, 20205 yr by BoomerangThree
July 13, 20205 yr Hi Jeff, Would you send me the following to support@mobilinc.com and reference this post? MobiLinc: - Screenshot of your camera’s settings page. You can take a screenshot of iOS devices by pressing the top power button and the bottom home button at the same time. IP Camera Tool: - Screenshot of your IP Camera discovery tool running on your PC or MAC showing your discovered IP Camera. OR - A screenshot of your IP Camera in a web browser showing the camera’s address when you are connected from a PC/MAC. The results of going to https://www.google.com/?gws_rd=ssl#q=what+is+my+ip Or your external DNS address. Finally, please provide a screenshot of your router’s port forward page showing the routing to your camera. Wes
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