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MyQ Node will not query

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Posted

I'm using MyQ with Polisy.  I can control the door in admin console, but it doesn't show door state. If I query, it says "request failed." Any idea why?

  • Author
42 minutes ago, Goose66 said:

Log in to the Polisy Dashboard and let me know what version of the MyQ nodeserver is running. You may also want to try the Load Profile Button.

Hi.  It's 1.2.0 version.

I tried load profile but it asks for a file to be uploaded.

Edited by smarthome_newbie

  • Author
18 minutes ago, Goose66 said:

You need to upgrade to 2.0+

I upgraded, but still having the issue.  I rebooted the ISY. Any other ideas?

Edited by smarthome_newbie

Now that you've upgraded, go into the Polyglot Dashboard and delete the old nodes for your garage doors (everything but the MyQ Service node). Note this has to be done in the Polyglot Dashboard - NOT in the ISY Admin Console. Restart the MyQ Nodeserver, then from the Admin Console, select Discover Devices in the MyQ Service node.

  • Author
Just now, Goose66 said:

Now that you've upgraded, go into the Polyglot Dashboard and delete the old nodes for your garage doors (everything but the MyQ Service node). Note this has to be done in the Polyglot Dashboard - NOT in the ISY Admin Console. Restart the MyQ Nodeserver, then from the Admin Console, select Discover Devices in the MyQ Service node.

Thanks I will give that a try after dinner and report back!

  • Author
23 hours ago, Goose66 said:

Now that you've upgraded, go into the Polyglot Dashboard and delete the old nodes for your garage doors (everything but the MyQ Service node). Note this has to be done in the Polyglot Dashboard - NOT in the ISY Admin Console. Restart the MyQ Nodeserver, then from the Admin Console, select Discover Devices in the MyQ Service node.

Worked. Thanks!

 

Edited by smarthome_newbie

  • Author
1 hour ago, Goose66 said:

Great! Sorry for the need to delete and re-discover the devices. The new MyQ API used a completely different set of identifiers for each device.

No need to be sorry! I appreciate the help.

Edited by smarthome_newbie

Archived

This topic is now archived and is closed to further replies.

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