smarthome_newbie Posted August 12, 2020 Posted August 12, 2020 I'm using MyQ with Polisy. I can control the door in admin console, but it doesn't show door state. If I query, it says "request failed." Any idea why?
Goose66 Posted August 12, 2020 Posted August 12, 2020 Log in to the Polisy Dashboard and let me know what version of the MyQ nodeserver is running. You may also want to try the Load Profile Button.
smarthome_newbie Posted August 12, 2020 Author Posted August 12, 2020 42 minutes ago, Goose66 said: Log in to the Polisy Dashboard and let me know what version of the MyQ nodeserver is running. You may also want to try the Load Profile Button. Hi. It's 1.2.0 version. I tried load profile but it asks for a file to be uploaded.
smarthome_newbie Posted August 13, 2020 Author Posted August 13, 2020 18 minutes ago, Goose66 said: You need to upgrade to 2.0+ I upgraded, but still having the issue. I rebooted the ISY. Any other ideas?
Goose66 Posted August 13, 2020 Posted August 13, 2020 Now that you've upgraded, go into the Polyglot Dashboard and delete the old nodes for your garage doors (everything but the MyQ Service node). Note this has to be done in the Polyglot Dashboard - NOT in the ISY Admin Console. Restart the MyQ Nodeserver, then from the Admin Console, select Discover Devices in the MyQ Service node.
smarthome_newbie Posted August 13, 2020 Author Posted August 13, 2020 Just now, Goose66 said: Now that you've upgraded, go into the Polyglot Dashboard and delete the old nodes for your garage doors (everything but the MyQ Service node). Note this has to be done in the Polyglot Dashboard - NOT in the ISY Admin Console. Restart the MyQ Nodeserver, then from the Admin Console, select Discover Devices in the MyQ Service node. Thanks I will give that a try after dinner and report back!
smarthome_newbie Posted August 13, 2020 Author Posted August 13, 2020 23 hours ago, Goose66 said: Now that you've upgraded, go into the Polyglot Dashboard and delete the old nodes for your garage doors (everything but the MyQ Service node). Note this has to be done in the Polyglot Dashboard - NOT in the ISY Admin Console. Restart the MyQ Nodeserver, then from the Admin Console, select Discover Devices in the MyQ Service node. Worked. Thanks!
Goose66 Posted August 14, 2020 Posted August 14, 2020 Great! Sorry for the need to delete and re-discover the devices. The new MyQ API used a completely different set of identifiers for each device.
smarthome_newbie Posted August 14, 2020 Author Posted August 14, 2020 1 hour ago, Goose66 said: Great! Sorry for the need to delete and re-discover the devices. The new MyQ API used a completely different set of identifiers for each device. No need to be sorry! I appreciate the help.
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