Agave - Lost in the technology....

[JLOB]

Good day,

So I finally got my Insteon thermostat installed and working.  Took me a little time to realize/discover that I needed another module to get to see it in Agave.  No big deal.  Click on order.  Done.  I can see the thermostat on my phone and my tablet.   In June or July, I added the family+1 package so that my wife could get at Agave from her phone and her tablet.   Works fine, but I can't seem to find how to get the thermostat to show up in the mix.  Any help or direction would b greatly appreciated.

Thank you.

JLOB

 

 

[James Peterson]

1 hour ago, JLOB said:

Good day,

So I finally got my Insteon thermostat installed and working.  Took me a little time to realize/discover that I needed another module to get to see it in Agave.  No big deal.  Click on order.  Done.  I can see the thermostat on my phone and my tablet.   In June or July, I added the family+1 package so that my wife could get at Agave from her phone and her tablet.   Works fine, but I can't seem to find how to get the thermostat to show up in the mix.  Any help or direction would b greatly appreciated.

Thank you.

JLOB

 

 

When you view the family member in the app.  Do you not have an option to share the thermostat plugin?  Or did you share it and it is not showing up on your wife'e device?

[JLOB]

20 hours ago, James Peterson said:

When you view the family member in the app.  Do you not have an option to share the thermostat plugin?  Or did you share it and it is not showing up on your wife'e device?

I didn't find an option to share the thermostat plugin, but that only means that I don't know where to look!  If I go to srrings on HER phone, I don't see thermostats listed as they are on both m phone and tablet.  Any further thoughts?

Thanks,

JLOB

[James Peterson]

10 hours ago, JLOB said:

I didn't find an option to share the thermostat plugin, but that only means that I don't know where to look!  If I go to srrings on HER phone, I don't see thermostats listed as they are on both m phone and tablet.  Any further thoughts?

Thanks,

JLOB

Settings -> Account-> Family Members

Click on your wife and enter the pin.  Tell me what you see there.

[JLOB]

11 hours ago, James Peterson said:

Settings -> Account-> Family Members

Click on your wife and enter the pin.  Tell me what you see there.

When I did that on MY phone, I was able to check the thermostats box which I then thought would get her into that node.  Went to HER phone and still cannot see "thermostats" listed.  I see Home, Things, Scenes, Rooms, only.   Maybe I need to wait a while for an update?

Thanks.

JLOB