Power went out - Now light switches are acting up

[zg825]

I lost power today and now a bunch of my light switches are acting up when you actually press them. On many of my 2477D (Switchlinc Dimmers), when I hit the actual switch, nothing happens. I see a light at the bottom of the switch as if it is off, but when I hit the on bottom, nothing happens. Sometimes, it will turn on, but the LED's will all fast blink for like 3 seconds. Typically, it looked like a ramp where when you hit the on bottom, the LED's will slowly go from the bottom to the top one at a time. 

 

What is odd is that when I use my mobile app to control the light switch, or the light is part of a scene, then the light will turn on. If i hit the actual switch, then nothing happens. When I hit the mobile app, the light will turn on like i mentioned before, all the LED's on the switch will fast blink vs look like it ramping on.

 

Did all my switches just go bad from a storm?

[tmorse305]

You could try a power cycle on one of the affected switches.  Next try a factory reset and then restore it from your ISY.  Hopefully they just got scrambled from the power glitch and not damaged.

[zg825]

Thanks for the quick reply. How do you go about doing all that (Power cycle, factory reset, and restore?).  For restore, I've typically right clicked on the device and then hit restore. I just didn't know if I factory reset it how to restore it. 

[tmorse305]

The power cycle and factory reset see this link:

http://cache.insteon.com/documentation/2477D-en.pdf

The restore process is as you described.

[zg825]

Thanks for the advice. I power cycled the devices and that appeared to work. I didn’t need to do the factory reset. Just had to go out and buy a small needle nose plyer, they sure don’t make it easy to pull out the set pin

[larryllix]

3 hours ago, zg825 said:

Thanks for the advice. I power cycled the devices and that appeared to work. I didn’t need to do the factory reset. Just had to go out and buy a small needle nose plyer, they sure don’t make it easy to pull out the set pin

I usually use a small flat bladed screwdriver. There is a bit of a hook/catch on the bottom of the tabs.

Factory restore is easy. After pulling the tab out for a few seconds, push it back in fully and hold until all the beeping stops. Now you just use the admin console to do a "Restore" (right click device in device tree) and the device and all is back the way ISY thinks it should be. Fixes 99% of these problems and takes less than a minute.