mfbrin Posted July 25, 2021 Share Posted July 25, 2021 Is there a way to update the App, but not delete the devices that are listed on the Home Screen? I made some changes to the Admin Console, and sync'd the app, but the devices listed on the home screen disappeared. Thanks. Link to comment
James Peterson Posted July 25, 2021 Share Posted July 25, 2021 1 hour ago, mfbrin said: Is there a way to update the App, but not delete the devices that are listed on the Home Screen? I made some changes to the Admin Console, and sync'd the app, but the devices listed on the home screen disappeared. Thanks. The home screen should not be affected by the Data Refresh on the app. It may have been that there was a poor connection and when the app finished the refresh it was not able to refresh the nodes and assumed the devices on the home screen were no longer there and removed them. Link to comment
mfbrin Posted July 26, 2021 Author Share Posted July 26, 2021 Hi...I have an excellent connection and used the Cloud to sync. I just performed it again, and it did not repopulate the Home screen. Any other thoughts? Thanks. Link to comment
James Peterson Posted July 26, 2021 Share Posted July 26, 2021 Can you step though the process you are using? Should be Settings-> Data & Sync -> Refresh DataSent from my Pixel 3 using Tapatalk Link to comment
mfbrin Posted July 26, 2021 Author Share Posted July 26, 2021 Yes, that is what I did. Link to comment
James Peterson Posted July 26, 2021 Share Posted July 26, 2021 10 minutes ago, mfbrin said: Hi...I have an excellent connection and used the Cloud to sync. I just performed it again, and it did not repopulate the Home screen. Any other thoughts? Thanks. Can you step though the process you are using? Should be Settings-> Data & Sync -> Refresh Data Link to comment
mfbrin Posted July 26, 2021 Author Share Posted July 26, 2021 I did Settings-> Data & Sync -> Refresh Data Link to comment
James Peterson Posted July 26, 2021 Share Posted July 26, 2021 10 hours ago, mfbrin said: I did Settings-> Data & Sync -> Refresh Data I re-read one of your posts and unfortunately there is no way for Agave to "repopulate" the home screen unless you made an actual backup or restore from a google or apple cloud backup. Link to comment
mfbrin Posted July 27, 2021 Author Share Posted July 27, 2021 Thanks James. Is this something could be considered for a future change? Link to comment
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