Programs not running

[Moshe]

I am using version 2.7.6. Recently I am having problems with programs not running.

 

Everything has been going great for months and now all of sudden some of my programs do not run.

 

I am able to control all switches from computer with no problems.

 

Any ideas?

 

Thanks

[MikeB]

I think you'll need to provide a bit more information. What do the programs that are not running have in common? Are they triggered by INSTEON devices, or simply run on a schedule?

 

You also might consider posting the programs you are having issues with.

[Michel Kohanim]

Hi Moshe, it's possible that your ISY has gone back to 1941 (please check your logs to ensure this is the case). If so, this is a know issue and fixed in 2.7.7. If you are interested, please send an email to support@universal-devices.com.

 

With kind regards,

Michel

[Moshe]

Michel - MikeB

 

You are correct my log does show a quite a few 1941 entries.

 

Here are a few.

A5 Bright (7) Sun 11/23/1941 12:16:18 PM System Log

A5 Bright (7) Sun 11/23/1941 12:16:18 PM System Log

A5 Bright (7) Sun 11/23/1941 12:16:18 PM System Log

A5 Bright (7) Sun 11/23/1941 12:16:19 PM System Log

Status 0% Sun 11/23/1941 12:17:32 PM System Log

A8 Sun 11/23/1941 12:46:15 PM System Log

A8 Bright (7) Sun 11/23/1941 12:46:16 PM System Log

null Fri 12/11/2009 04:29:52 PM System Start

/CONF/E Fri 12/11/2009 04:29:52 PM System -110022

 

The programs are running on schedules:

 

If

On Sat, Fri

Time is 3:00:00PM

 

Then

Set ‘Living Room Recess’ On

Set Scene ‘KPL_Hall “B†Living Room Lamp’ On

Set Scene ‘Hall Upstairs 3-way’ On

Set ‘Hall Downstairs’ On

Wait 8 hours

Set ‘Living Room Recess’ Off

Set Scene ‘KPL_Hall “B†Living Room Lamp’ Off

Set Scene ‘Hall Upstairs 3-way’ Off

Set ‘Hall Downstairs’ Off

Set Scene ‘Family Room’ Off

Else

-No Actions – (To add one, press ‘Action’)

 

The only other bit of info that might help is that I pluged the ISY into a GIG switch (CISCO) , and this seems to be when the problem started. I have since retuned it back to the 10/100 switch.

 

Thanks

 

[/code]

[Michel Kohanim]

Hi Moshe, thanks.

 

I do not think the problem was Cisco related. It's surely network related but we didn't have enough constraints in ISY to throw away bad NTP dates.

 

With kind regards,

Michel

[Moshe]

Michel -

 

So do you think it is o.k. to plug the ISY into a switch that can do 1 GIG.

 

The port is auto sensing.

 

Thanks

[MikeB]

Yes that should be fine.

[Moshe]

Michel - MikeB -

 

The only fix is to upgrade to the 2.7.7.

 

Thanks

[Brian H]

My setup did the same thing a few times. For now the other fix is turn off automatic time checks and set it maybe every few days.

 

I decided to go that way as I didn't want an alpha firmware. Though it has been reported to be very stable.