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Hi, all...

Update 2: After 2 different Firmware files Zooz sent me.... Boom. It works. I have to say their service is amazing even if their peices are not the top quality of some others. I hope everyone is having a good thanksgiving, and I hope, at least my rambling narrative serves someone else own the line.

UPDATE: Since below the line, I went ahead and upgraded to the most current build 5.3.4 (considering the Forum post was with 5.3.0 and I realized right after I hit send it may be my firmware...) That said, while a complete scratch process with he Zen27 did lead to new "multilevel options" as well as the "Add/Refresh Button Press Node" button that was missing (because I ha not upgraded)  it made no difference in behavior. It added some more "grouped devices" but the behavior is all the same, no matter the combinations of settings or the included "devices" in programs. The button just dont trigger. Hoping I am just missing something else, but with now the firmware upgrades on everything involved and the variety of settings/programs I just am at a loss as to what it could be. I tried it with another Zen 27 after the upgrade, some thing, and none of the Zoos switches (as opposed to dimmers) I use have this problem.... so maybe its just this model and I am wasting my time but if anyone sees something I dont (a seriously likely possibility) I would be forever in your debt.... 

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I have been busy at work expanding my Z-wave and of run into a problem with the Zen27 Dimmer. the issue resembles what was discussed in this closed forum topic

 

The Zen27 (and I tried three of them, and contacted their CS and got a driver update, and did that driver update, and tried it on separate Zen27s, and did so right next to the controller and tried multiple parameters and isy zwave customer zwave button setting) does not cause the ISY to respond from a button press. The Query works fine when pressed, and when you make a change to the ISY the switch works as expected. 

The Event viewer DOES show the below when pressed:

Wed 11/24/2021 09:50:11 AM : [ZWAVE-RX ZW031_1] [20/03] Basic Report val=0x0A ACK,AUTO,EXPLORE From=0x1F
Wed 11/24/2021 09:50:11 AM : [ZWAVE-RX ZW031_1] [20/01] Basic Set val=0xFF ACK,AUTO,EXPLORE From=0x1F
Wed 11/24/2021 09:50:11 AM : [ZWAVE-RX ZW031_1] [20/01] Basic Set val=0xFF ACK,AUTO,EXPLORE From=0x1F

But this appears to lack the ST100 and other lines that would update the status. No combination of isy program "if's" are triggered by the buttons either, so theres no work around.

Now in this forum post I included above, they talk about what sounds like this issue, and that the solution is the "Add/Refresh Button Press Node" button, but this button does not seem to exist in my isy which is a matching Firmware/UI 5.0.16b IR/Pro.

So... ::deep breath:: as not a complete nube, but not advanced by any measure, what am I missing? And if it is an issue thats not my own level of dumb, has anyone found a solution or run in to the same problem? 

Secondary note, while I tried multiple Zen27's and got the same result (what a week) I have multiple Zen26's (switches not dimmers) that report perfectly fine and show the additional lines in Event viewer.

Thanks as always you crazy cats.

 

Edited by Samedarkclouds
typo of model number
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