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Merging my Forum and Portal Accounts


PLCGuy

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Hi

I’ve had this forum account for about a decade and would love to keep it. However not realizing that the portal and the forum were going to be connected someday, I created a portal account with a different user name a few years ago. Now I have two portal accounts, one unused account with my portal short name and this one with my forum name.

 

Is there a way that I can merge them without losing my forum history? Or associate this old forum name with my Portal access?

 

Regards

Eric (PLCGuy)

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22 hours ago, PLCGuy said:

Is there a way that I can merge them without losing my forum history? Or associate this old forum name with my Portal access?

It's a simple process...

  • Click on your name in the top right of the forums.
  • Click "Account Settings"
  • Select "ISY Portal"
  • Then "Sign in with ISY Portal"
  • Use the account you're actively using for ISY Portal.

It's been a while since I did it so I'm not entirely sure what happens with the display name on here, but you can then change your display name if it alters it during this process.

In the ISY Portal settings it offers this:

image.png

 

So you'll still have your Forum account (with history), but can now sign in to the forums with either the forum account or the ISY Portal information. My settings allow me to use the same email for both, but I have different "user names" so I have not checked the option to update my display name here when the ISY user name changes.

Should be a simple and easy process. 

 

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