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I no longer can find the ISY on Polisy using the launcher


oberkc

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I tried adding a new zooz zwave stick to my ISY-on-polisy.  I plugged the dongle into a USB port on the back of the Polisy.  I used launcher to open ISY on the Polisy.  I enabled zwave.  I restarted the ISY (followed by a couple of beeps from the Polisy).  

Result: I no longer can find the ISY on Polisy using the launcher.

Additional: I can log into Polisy from a web browser and all seems normal from there.  I can ssh into the Polisy.  I tried to manually add the polisy-isy to the launcher and no success.  I also notice that when I launch the ISY finder, it takes a noticeably-longer time to find my normal ISY, and takes a much longer time to launch the admin console once found.

Thoughts?

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26 minutes ago, oberkc said:

I tried adding a new zooz zwave stick to my ISY-on-polisy.  I plugged the dongle into a USB port on the back of the Polisy.  I used launcher to open ISY on the Polisy.  I enabled zwave.  I restarted the ISY (followed by a couple of beeps from the Polisy).  

Result: I no longer can find the ISY on Polisy using the launcher.

Additional: I can log into Polisy from a web browser and all seems normal from there.  I can ssh into the Polisy.  I tried to manually add the polisy-isy to the launcher and no success.  I also notice that when I launch the ISY finder, it takes a noticeably-longer time to find my normal ISY, and takes a much longer time to launch the admin console once found.

Thoughts?

Try rebooting the Polisy by sticking a paper clip into the hole in front of the Polisy and push the button ONCE

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1 minute ago, Techman said:

Try rebooting the Polisy by sticking a paper clip into the hole in front of the Polisy and push the button ONCE

good suggestion.  I have tried.  Same results.  Have also tried moving zwave stick to other USB port, and removing zwave stick altogether.  None of these steps restores access to the ISY-on-polisy.

Other thoughts?

 

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initial feedback from ticket was to remove dongle and restart Polisy.  Given that I had performed this step earlier, I decided to restart policy by temporarily unplugging power supply.  This seems to have restored access to Polisy via launcher.  UD feedback is focused on power supply for Polisy.  Apparently, there are 1.5amp and 1.0 amp versions.  Mine is the latter.  Apparently, the lower power supply can result in these kinds of problems, I guess.

I have since added dongle back and, again, temporarily unplug Polisy.  Things now appear to be working.  Next step, try to add a zwave device.

 

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