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isy994i connection error ; « Discovering Nodes; Retry » (firmware v.5.3.2)


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Hi

Hello

Today, I try to connect to my ISY994i and I received the following error message: “Discovering Nodes; Retry” and for a few hours I have been trying to understand the reason even after trying several times.

However, I have not made any changes to my Windows 10 operating system since the last successful connection.

I also tried to restore the ISY with a recent backup file without success.

Can you help me solve this problem?

Thank you !

Jack

Edited by jacmath
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The first step should have been unplug the ISY and reboot it?  Have you done that?

I'm not sure what effect your failed backup restore attempt will have at this point.

This is also a fringe case... I don't remember ever reading the same symptom in the past.  For this type of thing your best bet is to open a ticket, email support@universal-devices.com   they provide amazing support at blazing speed on weekdays and only a little bit slower on the weekends.

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  • 5 weeks later...
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