TJF1960 Posted April 10, 2022 Posted April 10, 2022 Hi @bpwwer, Was not sure where to post PG3 interface questions. On v3.0.56 and am unable to download a backup. Logs indicate starting backup and backup done but I get no notification on IE, Chrome or FireFox. Logs available just let me know where to send them. ISY v5.4.3 PG3 v3.0.56
bpwwer Posted April 10, 2022 Posted April 10, 2022 If the backup is too big, it just stops sending without reporting any error or any other indication. I'm not sure what the size limit is, but I'm guessing you're system exceeded it.
TJF1960 Posted April 10, 2022 Author Posted April 10, 2022 (edited) @bpwwer, is version 3.0.56 backup still backing up logs as well? I have just set all nodes to critical reporting in logs. What can I do to limit the logs if that is what is holding it up? Or could it be something else? Edited April 10, 2022 by TJF1960
bpwwer Posted April 10, 2022 Posted April 10, 2022 No, it doesn't backup the logs. I thought that just not including the logs would be enough to allow all node servers to be backed up, but because they can vary in size I don't really know what the maximum size of a backup could be. Based on your report, I'm guessing that it's not too hard to get a backup too big for the process.
TJF1960 Posted April 10, 2022 Author Posted April 10, 2022 @bpwwer, I looked back through previous backups, the last 3 were only 1kb files and likely are no good. Previous to March 6th the average backup file was around 90kb. Then on March 16th thru March 20th they averaged about 70,000kb. I am sorry, I have no idea what f/w each back up came from but there could have been about a 3-5 day leadtime from when you pushed a new version of pg3 to when I installed it. I believe it was during this time that the backup included logs(?). If it helps any, I have the following node servers on PG3: MQTT WeatherFlow Envisalink TimeData Notification MyQ ST-Inventory Kasa Wireless Tags
asbril Posted April 11, 2022 Posted April 11, 2022 When I click on Download in PG 3 "Backup and Restore" nothing happens.....
TJF1960 Posted April 23, 2022 Author Posted April 23, 2022 Hi @bpwwer, just upgraded PG3 to v3.0.59, IoP is v5.4.3 and after reboot tried backup pg3, after 20 or so seconds the red banner appeared across the top saying it was disconnect. Let it alone to see if it would start up by itself again. After coming back 5 minutes later it indeed was working and was able to download the backup. But 8 of the 9 node servers reported in failed state. The backup file is huge again as it was a fer revs ago, 63,878kb. I currently have 9 node servers. Is this the new norm? If you need logs or anything else I am available. Thanks, Tim
bpwwer Posted April 23, 2022 Posted April 23, 2022 It's backing up log files again because the module doesn't provide a way to exclude them. That's why it's so large and because it's so large, it takes longer. It's taking long enough that the connection between PG3 and the node servers fail, moving them all to "Failed" state. You should be able to restart the node servers after the backup is complete. So both libraries that provide the functionality we need fail when the backup gets to a certain size. At this point, I don't have a solution that works.
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