Hardware concerns with Polisy

[webminster]

I recently purchased a Polisy and started setup (moving from ISY 994zw) last week.  Had the device up and let it update, poked around a bit and enabled INSTEON support.  But, had no working cable to connect to the 2413S so I shut down for a while waiting for a cable.

Started powering up stuff today to try again, and the Polisy won't boot.  3rd light only solid, which I understand means corrupted flash.  So I have a ticket open for help with that.  Device was off and disconnected during the wait.

So, the fact that on "second" boot it needs saving is a little concerning, don't know what would have corrupted it a week out of box.  Also, it is HOT.  I haven't measured the temperature, but it's uncomfortable to hold in my hand after a 10-15 minutes up.

Is this behavior normal for a Polisy?  Anyone who has one that can offer their experience here?  It's hotter than most other electronic devices that I've installed.

-Alan

[vbPhil]

9 hours ago, webminster said:

 Also, it is HOT.  I haven't measured the temperature, but it's uncomfortable to hold in my hand after a 10-15 minutes up.

Is this behavior normal for a Polisy?  Anyone who has one that can offer their experience here?  It's hotter than most other electronic devices that I've installed.

-Alan

My working Polisy runs barely warm to the touch on top. I measured it at around 105 F.

[MDeVelis01]

Same thing just happened to me (solid 3rd light) and my unit is extremely hot.  Did you ever get this resolved?  I just opened a ticket.

[webminster]

I had to open a ticket to get the reflash chip... I haven't had a real problem since doing the recovery.  Now that I have mine in "production" I haven't done many power cycles, but it does run stable and relatively cool.