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Missing a Roku on Admin Console


roberthleeii
Go to solution Solved by bpwwer,

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Posted

I am missing one of my 6 rokus on my admin console. It shows my master bedroom on my Polyglot node details page (see picture below) but does not show up in admin console.  

 

image.png

Posted

Unfortunately that log doesn't have anything that would indicate what happened.  I'd need to see the log where the node server was installed or at least when it was restarted.

Have you tried restarting the node server?

Posted
8 hours ago, bpwwer said:

Unfortunately that log doesn't have anything that would indicate what happened.  I'd need to see the log where the node server was installed or at least when it was restarted.

Have you tried restarting the node server?

@bpwwer i am a little new to this i hope this works.  i restatrted the PG3 and reinstalled the roku NS. i hope this log works

1019788691_logfileroku.zip

  • Solution
Posted

Yup, that helps.  

I just uploaded version 2.0.1 of the Roku node server to the store.   Refresh the store and then restart the node server and see if that adds your Master Bedroom Roku.

  • Like 1
Posted
1 hour ago, bpwwer said:

Yup, that helps.  

I just uploaded version 2.0.1 of the Roku node server to the store.   Refresh the store and then restart the node server and see if that adds your Master Bedroom Roku.

@bpwwer That works!! Thank you.

  • 2 weeks later...
Posted

@bpwwer

something weird just happened with my Roku NS. My Rokus were not responding to me in the ISY or responding to the wrong device (the living room roku commands were going to the loft one etc..). I opened my Polyglot dashboard and there was a message telling me that there was an update and i needed to restart. After the restart it was doing the same thing so I just deleted the NS and reinstalled it. It now works fine but the Master Bedroom roku that was not adding in the Admin Console has completely disappeared from the ISY and the NS.  

Any suggestions....

Posted
Quote
 
2022-05-19 19:37:15,948 MainThread udi_interface INFO polylogger:set_basic_config: set_basic_config: enable=True level=30 2022-05-19 19:37:18,266 MainThread udi_interface INFO __init__:<module>: UDI Python Interface for Polyglot version 3 3.0.45 Starting... 2022-05-19 19:37:18,432 MainThread udi_interface.interface INFO interface:__init__: Initialization received from Polyglot V3 3.0.56 [ISY: 5.4.3, Slot: 2] 2022-05-19 19:37:18,433 MainThread udi_interface.interface INFO interface:__init__: Connect: Network Interface: {'addr': '10.0.0.41', 'netmask': '255.255.255.0', 'broadcast': '10.0.0.255'} 2022-05-19 19:37:18,435 Interface udi_interface.interface INFO interface:_startMqtt: Connecting to MQTT... localhost:1888 2022-05-19 19:37:18,511 MainThread udi_interface.interface WARNING interface:send: MQTT Send waiting on connection :: {'set': [{'key': 'customparamsdoc', 'value': '<h2>Configuration</h2>\n\n<p>The only configuration options are the shortPoll and longPoll\nintervals.</p>\n\n<p>The default values attempt to balance response with network load. These can\nbe addusted to your personal preferences.</p>\n\n<p>For example, if you have a stable/unchanging setup, maybe you only want to scan for changaes once a day.</p>\n'}]} 2022-05-19 19:37:18,523 MQTT udi_interface.interface INFO interface:_connect: MQTT Connected with result code 0 (Success) 2022-05-19 19:37:18,524 MQTT udi_interface.interface INFO interface:_connect: MQTT Subscribing to topic: udi/pg3/ns/clients/00:0d:b9:5e:16:04_2 - MID: 1 Result: 0 2022-05-19 19:37:18,535 MQTT udi_interface.interface INFO interface:_subscribe: MQTT Subscribed Succesfully for Message ID: 1 - QoS: (0,) 2022-05-19 19:37:21,566 MainThread udi_interface INFO roku:start: Starting node server 2022-05-19 19:37:21,567 MainThread udi_interface INFO roku:discover: In Discovery... 2022-05-19 19:37:21,627 MQTT udi_interface.interface INFO interface:_message: custom data response {'customparamsdoc': '<h2>Configuration</h2>\n\n<p>The only configuration options are the shortPoll and longPoll\nintervals.</p>\n\n<p>The default values attempt to balance response with network load. These can\nbe addusted to your personal preferences.</p>\n\n<p>For example, if you have a stable/unchanging setup, maybe you only want to scan for changaes once a day.</p>\n'} 2022-05-19 19:37:21,670 MQTT udi_interface.interface INFO interface:_message: Successfully set key = customparamsdoc 2022-05-19 19:37:29,272 MainThread udi_interface ERROR roku:updateNode: Is TV = True 2022-05-19 19:37:29,273 MainThread udi_interface ERROR roku:updateNode: Adding Roku TV node 01157 2022-05-19 19:37:30,628 MainThread udi_interface ERROR roku:updateNode: Is TV = False 2022-05-19 19:37:30,629 MainThread udi_interface ERROR roku:updateNode: Adding Roku node 74923 2022-05-19 19:37:32,168 MainThread udi_interface ERROR roku:updateNode: Is TV = False 2022-05-19 19:37:32,169 MainThread udi_interface ERROR roku:updateNode: Adding Roku node 54837 2022-05-19 19:37:33,911 MainThread udi_interface ERROR roku:updateNode: Is TV = False 2022-05-19 19:37:33,912 MainThread udi_interface ERROR roku:updateNode: Adding Roku node 81451 2022-05-19 19:37:35,278 MainThread udi_interface ERROR roku:updateNode: Is TV = False 2022-05-19 19:37:35,278 MainThread udi_interface ERROR roku:updateNode: Adding Roku node 15528 2022-05-19 19:37:36,410 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last): 2022-05-19 19:37:36,411 MainThread udi_interface ERROR udi_interface:write: File "./roku.py", line 16, in <module> 2022-05-19 19:37:36,413 MainThread udi_interface ERROR udi_interface:write: roku.Controller(polyglot) 2022-05-19 19:37:36,413 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/00:0d:b9:5e:16:04_2/nodes/roku.py", line 33, in __init__ 2022-05-19 19:37:36,415 MainThread udi_interface ERROR udi_interface:write: self.start() 2022-05-19 19:37:36,416 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/00:0d:b9:5e:16:04_2/nodes/roku.py", line 39, in start 2022-05-19 19:37:36,417 MainThread udi_interface ERROR udi_interface:write: self.discover() 2022-05-19 19:37:36,418 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/00:0d:b9:5e:16:04_2/nodes/roku.py", line 121, in discover 2022-05-19 19:37:36,420 MainThread udi_interface ERROR udi_interface:write: roku.fetch_data() 2022-05-19 19:37:36,420 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/.local/lib/python3.8/site-packages/roku_scanner/roku.py", line 176, in fetch_data 2022-05-19 19:37:36,422 MainThread udi_interface ERROR udi_interface:write: if device_info is not None and isinstance(device_info['data'], OrderedDict): 2022-05-19 19:37:36,423 MainThread udi_interface ERROR udi_interface:write: KeyError 2022-05-19 19:37:36,423 MainThread udi_interface ERROR udi_interface:write: : 2022-05-19 19:37:36,424 MainThread udi_interface ERROR udi_interface:write: 'data'
2022-05-19 19:47:23,796 Thread-717 udi_interface ERROR udi_interface:write: Exception in thread
2022-05-19 19:47:23,798 Thread-717 udi_interface ERROR udi_interface:write: Thread-717
2022-05-19 19:47:23,798 Thread-717 udi_interface ERROR udi_interface:write: :
2022-05-19 19:47:23,799 Thread-717 udi_interface ERROR udi_interface:write: Traceback (most recent call last):
2022-05-19 19:47:23,800 Thread-717 udi_interface ERROR udi_interface:write: File "/usr/local/lib/python3.8/threading.py", line 932, in _bootstrap_inner
2022-05-19 19:47:23,804 Thread-717 udi_interface ERROR udi_interface:write: self.run()
2022-05-19 19:47:23,806 Thread-717 udi_interface ERROR udi_interface:write: File "/usr/local/lib/python3.8/threading.py", line 870, in run
2022-05-19 19:47:23,810 Thread-717 udi_interface ERROR udi_interface:write: self._target(*self._args, **self._kwargs)
2022-05-19 19:47:23,811 Thread-717 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/00:0d:b9:5e:16:04_2/nodes/roku.py", line 44, in poll
2022-05-19 19:47:23,813 Thread-717 udi_interface ERROR udi_interface:write: self.discover()
2022-05-19 19:47:23,814 Thread-717 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/00:0d:b9:5e:16:04_2/nodes/roku.py", line 121, in discover
2022-05-19 19:47:23,816 Thread-717 udi_interface ERROR udi_interface:write: roku.fetch_data()
2022-05-19 19:47:23,816 Thread-717 udi_interface ERROR udi_interface:write: File "/var/polyglot/.local/lib/python3.8/site-packages/roku_scanner/roku.py", line 176, in fetch_data
2022-05-19 19:47:23,818 Thread-717 udi_interface ERROR udi_interface:write: if device_info is not None and isinstance(device_info['data'], OrderedDict):
2022-05-19 19:47:23,819 Thread-717 udi_interface ERROR udi_interface:write: KeyError
2022-05-19 19:47:23,820 Thread-717 udi_interface ERROR udi_interface:write: :
2022-05-19 19:47:23,821 Thread-717 udi_interface ERROR udi_interface:write: 'data'
2022-05-19 19:57:21,804 Thread-1443 udi_interface ERROR udi_interface:write: Exception in thread
2022-05-19 19:57:21,805 Thread-1443 udi_interface ERROR udi_interface:write: Thread-1443
2022-05-19 19:57:21,806 Thread-1443 udi_interface ERROR udi_interface:write: :
2022-05-19 19:57:21,806 Thread-1443 udi_interface ERROR udi_interface:write: Traceback (most recent call last):
2022-05-19 19:57:21,807 Thread-1443 udi_interface ERROR udi_interface:write: File "/usr/local/lib/python3.8/threading.py", line 932, in _bootstrap_inner
2022-05-19 19:57:21,811 Thread-1443 udi_interface ERROR udi_interface:write: self.run()
2022-05-19 19:57:21,812 Thread-1443 udi_interface ERROR udi_interface:write: File "/usr/local/lib/python3.8/threading.py", line 870, in run
2022-05-19 19:57:21,816 Thread-1443 udi_interface ERROR udi_interface:write: self._target(*self._args, **self._kwargs)
2022-05-19 19:57:21,817 Thread-1443 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/00:0d:b9:5e:16:04_2/nodes/roku.py", line 44, in poll
2022-05-19 19:57:21,819 Thread-1443 udi_interface ERROR udi_interface:write: self.discover()
2022-05-19 19:57:21,820 Thread-1443 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/00:0d:b9:5e:16:04_2/nodes/roku.py", line 121, in discover
2022-05-19 19:57:21,822 Thread-1443 udi_interface ERROR udi_interface:write: roku.fetch_data()
2022-05-19 19:57:21,823 Thread-1443 udi_interface ERROR udi_interface:write: File "/var/polyglot/.local/lib/python3.8/site-packages/roku_scanner/roku.py", line 176, in fetch_data
2022-05-19 19:57:21,825 Thread-1443 udi_interface ERROR udi_interface:write: if device_info is not None and isinstance(device_info['data'], OrderedDict):
2022-05-19 19:57:21,826 Thread-1443 udi_interface ERROR udi_interface:write: KeyError
2022-05-19 19:57:21,827 Thread-1443 udi_interface ERROR udi_interface:write: :
2022-05-19 19:57:21,827 Thread-1443 udi_interface ERROR udi_interface:write: 'data'

this is the log from the roku ns

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