Gmail/smtp issues

[Jimmy]

Hi,

  Like others, our gmail ISY notifications for our 3 door sensors and a motion sensor stopped a while back. Reading this thread, I was able to get thru using the 16 digit password for gmail. If I press the test button in the ISY admin app, I get the notification email in gmail. But none of the sensors or motion detectors are sending out notifications.  Is there another step to this I am missing? Nothing was changed in ISY.

 

Thanks

Jim C.

[MrBill]

1 hour ago, Jimmy said:

Hi,

  Like others, our gmail ISY notifications for our 3 door sensors and a motion sensor stopped a while back. Reading this thread, I was able to get thru using the 16 digit password for gmail. If I press the test button in the ISY admin app, I get the notification email in gmail. But none of the sensors or motion detectors are sending out notifications.  Is there another step to this I am missing? Nothing was changed in ISY.

 

Thanks

Jim C.

Not kn owing anything about how your programs are set up, all i can give you is a basic generic troubleshooting step.  Find the program that sends the notification, right click the program name a choose "Run Then" (or perhaps "Run Else") and see of the notifications fire manually.

then we can try to figure out what to try next.

[RPerrault]

gmail strengthened its authorization for access - i don't know the details but it caused technicians for multifunction printer manufacturers mayhem (scanning to email)

might want to check on that

 

[Jimmy]

Thank you for the replies.  I'm embarrassed to admit I literally have not looked at the programming if/then code to trigger the notifications in years. That's how reliable the system has been. When I initially set them up, I mistakenly had two recipients to receive the notifications. And in my recent attempt to get it going after the Gmail change, I re-entered the STPM info and chose the wrong recipient.  The programs were calling out the 2nd, non-functioning recipient. So all I had to do what correct the recipient and that solved the problem.  Thanks so much for the help. It got me to look in the right place.