dexmot74 Posted August 25, 2022 Share Posted August 25, 2022 My Portal has stopped working. Says registered but offline. In the error log I see tons of these. System -170001 [TCP-Conn] -6/-140002, Portal-Dispatch Any ideas? Link to comment
MrBill Posted August 25, 2022 Share Posted August 25, 2022 off the top of my head, did you try rebooting the ISY? Is your subscription current? Check the expiration date in the portal Select Tool > Information > Portal Access License. Link to comment
zhangyeus Posted October 18, 2022 Share Posted October 18, 2022 I have the same error log message. My ISY has been disconnected since August 11th. Also, my license expiration date is in May, 2023. Any idea? Link to comment
kzboray Posted October 19, 2022 Share Posted October 19, 2022 @zhangyeus & @dexmot74 If the reboot didn't help then I would open a support ticket at...https://www.universal-devices.com/contact-us/ Link to comment
zhangyeus Posted October 19, 2022 Share Posted October 19, 2022 Reboot did not work. I opened a ticket. Thanks. Link to comment
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