ISY994i X10 Firmware Module

[Will T]

I recently swapped out an older ISY994i with a newer ISY994i ZW+ IR PRO.  The X10 functionality seems to be different with this ISY.  If I want to name my older X10 devices the WIKI help says I need to purchase the Enhanced A10/X10 Firmware module.

When I click on Help/Purchase Modules, it takes me to a UD "Page Not Found" page. I am at version 5.0.15A.

Can anyone help?

[MrBill]

1 hour ago, Will T said:

I recently swapped out an older ISY994i with a newer ISY994i ZW+ IR PRO.  The X10 functionality seems to be different with this ISY.  If I want to name my older X10 devices the WIKI help says I need to purchase the Enhanced A10/X10 Firmware module.

When I click on Help/Purchase Modules, it takes me to a UD "Page Not Found" page. I am at version 5.0.15A.

Can anyone help?

the UD website has a long term bug, that it looks like they've been working on, but haven't quite gotten correct yet.   Click purchase modules and when you get the the page with the 404 click the My account button:

then click:

and follow the prompts to login.

you should then end up in a page that has this in the middle of the left side:

click My products, and then the Modules button next to the correct ISY.

 

You can also email support@universal-devices.com and ask them to transfer your purchase from one ISY to the other, include both the old and new UUID's.

[Will T]

Thank You! Problem Solved!