I have had Admin Console and an ISY994i with Zwave module for several years.

After a power outage on Friday, I can no longer get into Admin Console.  Moblilinc and Alexa work fine showing that my ISY is still working, just no way to access it via Admin Console.

ISY Finder works fine, and finds the UUID and URL for my ISY994i.

When I  click on the URL or UUID I do not get the dialog box to click on LAN or browser versions of Admin Console, so there is no way to start it.

994i rebooted and lights went through bootup process correctly

PLM has green light and rebooted  (previously repaired with upgraded capacitors)

Win 10 computer on same router as ISY, router rebooted.

Redownloaded Start.jnlp, cleared Java cache and reinstalled.

Turned off firewall even though it had an exception that worked prior.

I have reviewed the recent post by TWalker with similar issues, but I think that was a MAC, so could not get it to work.

Let me know if you need further info or logging.

 

Thanks

Gary

Try unplugging the power from the ISY, wait about 15 seconds then plug it back in and then try the admin console again

2 hours ago, Techman said:

Try unplugging the power from the ISY, wait about 15 seconds then plug it back in and then try the admin console again

Just tried this for the umpteenth time, but then decided to check my gateway modem/router settings.

And now, officially feeling like a foolish noobie.   My wife complained today about a printer not working.  When power went out, my router must have lost its static IP assignments including ISY (and the aforesaid printer).  I went into router web interface to view the devices and saw the different IP assigned through DHCP.  So ISY finder was using one from a previous load.   Now updated and fixed.  Sorry for the post before bottoming out some other obvious causes.

Glad you're up and running. If you have power issues in your area you might want to pick up a UPS and put the ISY, Router and Modem on it. The PLM should be plugged directly into an outlet not the UPS. The UPS should also have an A/C line filter between it and the outlet in order to filter out the powerline noise they create which interferes with the insteon signals

Glad you got it working again.

Your reported finding may assist someone else with the same issue.