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3rd light flashing

bgrubb1
in Polisy

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Posted

I opened a ticket a week ago [Ticket #19457] due to 3rd light flashing.

I was hoping I could recover my existing node servers so would like to know if the flash chip available from support could fix instead of replacing the SSD.  I have not received a response to my ticket and PMed Michael to no avail.

Anyone on the forum have a suggestion ??

...Barry

  • Author

Well   been there done that to no avail, thus asking the forum

 

The blinking 2nd or 3rd light indicates one of the following. I would suggest sending another email to support

  •   Signature failure
  •   Old BIOS

@bgrubb1 I've never heard of nor experienced support taking more than 24 hours to respond to a ticket. I once put in a ticket on a Sunday evening, Michel personally responded within minutes. I would suggest you open a new ticket and reference the old one. Something unusual happened and I'm sure Michel would like to know about both your issue as well as the support snafu.

Here's the link to enter a support ticket.
https://www.universal-devices.com/my-tickets/

Edited by kzboray

    • Like 1
    • Author

    second ticket fixed the issue. All good and easy fix

    • Like 2
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