[RESOLVED] HTTP error 500 at login

[EWhite]

Cant login to Portal...HTTP error 500 when trying to login and Alexa service is dead...

[DaveF]

I noticed that my Alexa commands were not working and checked the UD Mobile app and it was getting errors.  I then tried to log into the portal and am getting a HTTP 500 error when attempting to log in.

[EWhite]

same...

[rahnee]

Ditto.  Had to touch a light switch....not something I am used to doing.

Http 500 on portal login.

[Hunter Aviator]

same for me. alex skill broke and http 500 on portal

[tinkerer]

Experiencing the same issue - Alexa can't control anything and 500 error when logging into portal.

[kyderr]

Seems like ud is down 

Edited November 17, 2022 by kyderr
Typo

[toddhutch]

Worse than a power outage, what switches do what again?  Hope it is back up soon.

[DaveF]

Tried to submit a ticket, but it looks like you need to log in with your portal account to do that…

[kyderr]

They must know.  

[QBS]

Looks to be down, seriously down. getting a message that it's destroyed. 

 

Edited November 17, 2022 by QBS

[toddhutch]

Thank goodness for the Agave app!  Still can function without voice though….

[kyderr]

I am having flashbacks of the insteon shutdown. It started just like this. I am hoping this is not the same

[dobenland]

Same

[Chuckkay]

Same

[QBS]

kyderr, I was thinking the same. I certainly hope not.

[dobenland]

Is the portal down?

[Wawrzon]

Same

 

[Brewtrooper]

Same

[KSchex]

Never rely on the internet for your home controls.  My Alexa is down too and I miss it, but I have a backup program on my phone using rest commands over my home LAN.  Hope it  is back up soon, my wife can't live without Alexa.

[Wawrzon]

I have programmed a few insteon 8 button remotes for this situation with key scenes and devices, but as he said my wife also can't live without Alexa. Hopefully its up soon.

[SLP]

Same...

[Condor]

Same here. Alexa says the skill is not enabled, but it is. The ISY says the portal is registered and offline. And I receive an HTTP 500 error when I attempt to log into the web site. At least the forum is still working so I know it's not just me! Back to local control for now...

[Condor]

Same here too...

[TJF1960]

I just logged into IoP and checked the portal tab. It shows as online but unable to log into portal like everyone else. Shouldn't the tab show as offline? Just curious.

-Tim