PG3 Not Responding After Update Please Help!!!

[btreinders]

I saw that PG3 needed to update so I restarted it and now the address for PG3 returns nothing.  I cannot ping the port at 3000 either.  Please help!  I did reboot the Polisy afterwards just to be sure but still nothing.  PG2 continues to work.

Edited November 23, 2022 by btreinders

[randyth]

Is this on Polisy and, if yes, did you change the port number of ISY on Polisy to be something other than 8080?

[btreinders]

24 minutes ago, randyth said:

Is this on Polisy and, if yes, did you change the port number of ISY on Polisy to be something other than 8080?

Yes and yes, 8081

[randyth]

The updated version of PG3 does not like to talk to ISY on any port other than 8080, so it fails to launch. You should probably open a ticket with UDI to get instructions on how to reset your ISY port settings.

Or, if you are adventurous, you can try this...

sudo rm /var/isy/FILES/CONF/0.UCF

Be warned, however, that this will clear your ISY's credentials, time zone, and SMTP settings along with resetting the port.

[btreinders]

3 hours ago, randyth said:

The updated version of PG3 does not like to talk to ISY on any port other than 8080, so it fails to launch. You should probably open a ticket with UDI to get instructions on how to reset your ISY port settings.

Or, if you are adventurous, you can try this...

sudo rm /var/isy/FILES/CONF/0.UCF

Be warned, however, that this will clear your ISY's credentials, time zone, and SMTP settings along with resetting the port.

Thank you.  I submitted a ticket and they effectively did that.  Now I get to go change all the apps and programs that use 8081.  Ugh!

[btreinders]

Looks like I get to redo all the scenes again too.  None of the devices will turn on or off until I remove them and add them back in.