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Still can't "see" my ISY and doesn't respond, Red Error Light blinking

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Posted

Hi. I posted a couple weeks ago about my ISY. Ive ignored it for awhile and now need to access it. Unfortunately, I think I botched the update. I cannot see the ISY in the ioX finder. The error light is blinking slowly. Tried the soft reset(5second).

 

How can I see what is going on with it and what errors I have if I can't communicate with it? It was working fine prior to me updating it. Yes, I have a recent backup copy. Suggestions?

 

Frustrated...

 

 

  • Author

Side note, before the error, I tried contacting support but they didn't understand when I said I can't see or communicate with the ISY. 

Here's the list of led error messages

ISY leds.JPG

15 hours ago, Jeepngli said:

Hi. I posted a couple weeks ago about my ISY. Ive ignored it for awhile and now need to access it. Unfortunately, I think I botched the update. I cannot see the ISY in the ioX finder. The error light is blinking slowly. Tried the soft reset(5second).

 

How can I see what is going on with it and what errors I have if I can't communicate with it? It was working fine prior to me updating it. Yes, I have a recent backup copy. Suggestions?

 

Frustrated...

 

 

Blinking error light likely means your microSD card went tits up.   Try to reseat it, and/or check if the file system is readable by removing it and using a usb adapter on your computer.    If isn’t replace it, reload firmware, and restore your last backup, in that order.  
 

there’s a wiki article, but I’m having issues getting the link at the moment.

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