TJF1960 Posted January 14, 2023 Share Posted January 14, 2023 Hello @Goose66, after attempting to upgrade MyQ to .21 it shows as disconnected. Further restarting either the MyQ node server or PG3 results in disconnected and it still shows an upgrade is available. No logging after the upgrade. I am on Polisy with PG3 v3.1.16 and IoP on v5.5., currently MyQ reports v3.1.19 If you would like a log file from PG3 please let me know to send please. Any suggestions would be appreciated. Link to comment
Solution TJF1960 Posted January 14, 2023 Author Solution Share Posted January 14, 2023 Update: Deleting and re-installing the node service back into the same slot fixed the issue. Link to comment
Goose66 Posted January 14, 2023 Share Posted January 14, 2023 @TJF1960 If it's not too late I would still like to get a log package from you, including the node server log (which may be gone) and the PG3 log so that I can understand what went wrong. Version 3.1.21 was released to fix the same, specific symptoms you described which were happening in 3.1.20. Link to comment
TJF1960 Posted January 14, 2023 Author Share Posted January 14, 2023 @Goose66, You are right, sorry, no MyQ log but I do have PG3 log. If you would like it, where should I send it? Link to comment
Goose66 Posted January 15, 2023 Share Posted January 15, 2023 Please DM me with the log package. Link to comment
TJF1960 Posted January 15, 2023 Author Share Posted January 15, 2023 @Goose66, The file size is 2.6mb, I waited 20 minutes and it still wasn't uploaded, perhaps the forum will not allow attachments that large? Is there somewhere else I can send it to? Link to comment
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