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Lost ELK connection after new router install

Blackbird
in ELK

Featured Replies

Posted

I installed a new router and changed the IP address in the "Host" line in ELK PG3 to match the new IP address of the ELK M1XEP.  Now the POLISY keeps showing connected/disconnected repeatedly.  And in ELKRP I have connection issues when connecting to the panel.  If I change the IP number to something different in PG3 then ELKRP connects fine.  So it seems PG3 is causing the conflict.  I figured this out based on a forum message.

"Here's a brief update on my connection problem with the ELKRP software and my M1XEP. After a very short conversation with the folks at SmartHome, My problem is resolved!

The fix was to go into the ISY Admin console and remove the ELK Configuration values, then save the changes. That did it! My XEP stopped re-booting and I was able to reconnect through the RP software.

Apparently, the ISY kept trying to communicate to the M1XEP and because they were not being nice to each other, the XEP kept re-booting."

In ELK PG3 I got this ELK Notices: "Error:07/27/2023 16:47:36 See log for: ELK Controller: Timeout sending message VN!!!"

In the log I am seeing this: 

 
2023-07-27 17:17:04,748 ELK-987 elkm1_lib.connection WARNING connection:_disconnected_callback: ElkM1 at elk://192.168.1.129:2601 disconnected
2023-07-27 17:17:06,074 Thread-83 udi_interface WARNING Controller:handler_poll: waiting for sync and node initialization to complete
2023-07-27 17:17:07,289 Thread-84 udi_interface INFO Controller:handler_log_level: enter: level={'name': 'INFO', 'level': 20}
2023-07-27 17:17:07,291 Thread-84 udi_interface INFO Controller:handler_log_level: Setting basic config to WARNING...
2023-07-27 17:17:07,291 Thread-84 udi_interface INFO polylogger:set_basic_config: set_basic_config: enable=True level=30
2023-07-27 17:17:07,292 Thread-84 udi_interface INFO Controller:handler_log_level: exit: level={'name': 'INFO', 'level': 20}
2023-07-27 17:17:09,107 ELK-987 elkm1_lib.connection ERROR connection:connection_lost: [Errno 54] Connection reset by peer
NoneType: None
2023-07-27 17:17:09,108 ELK-987 elkm1_lib.connection WARNING connection:_disconnected_callback: ElkM1 at elk://192.168.1.129:2601 disconnected
2023-07-27 17:17:09,109 ELK-987 udi_interface INFO Controller:disconnected: ELK Controller: Disconnected!!!
2023-07-27 17:17:09,229 MQTT udi_interface.interface INFO interface:_message: Successfully set controller :: GV1 to 2 UOM 25
2023-07-27 17:17:10,117 ELK-987 udi_interface INFO Controller:connected: ELK Controller: Connected!!!
2023-07-27 17:17:10,229 MQTT udi_interface.interface INFO interface:_message: Successfully set controller :: GV1 to 1 UOM 25
2023-07-27 17:17:13,540 ELK-987 elkm1_lib.connection ERROR connection:connection_lost: [Errno 54] Connection reset by peer
NoneType: None
2023-07-27 17:17:13,542 ELK-987 elkm1_lib.connection WARNING connection:_disconnected_callback: ElkM1 at elk://192.168.1.129:2601 disconnected
2023-07-27 17:17:13,543 ELK-987 udi_interface INFO Controller:disconnected: ELK Controller: Disconnected!!!
2023-07-27 17:17:13,661 MQTT udi_interface.interface INFO interface:_message: Successfully set controller :: GV1 to 2 UOM 25
2023-07-27 17:17:14,557 ELK-987 udi_interface INFO Controller:connected: ELK Controller: Connected!!!
2023-07-27 17:17:14,678 MQTT udi_interface.interface INFO interface:_message: Successfully set controller :: GV1 to 1 UOM 25
2023-07-27 17:17:18,046 ELK-987 elkm1_lib.connection ERROR connection:connection_lost: [Errno 54] Connection reset by peer
NoneType: None
2023-07-27 17:17:18,048 ELK-987 elkm1_lib.connection WARNING connection:_disconnected_callback: ElkM1 at elk://192.168.1.129:2601 disconnected
2023-07-27 17:17:18,049 ELK-987 udi_interface INFO Controller:disconnected: ELK Controller: Disconnected!!!
2023-07-27 17:17:18,157 MQTT udi_interface.interface INFO interface:_message: Successfully set controller :: GV1 to 2 UOM 25
2023-07-27 17:17:19,076 ELK-987 udi_interface INFO Controller:connected: ELK Controller: Connected!!!
2023-07-27 17:17:19,190 MQTT udi_interface.interface INFO interface:_message: Successfully set controller :: GV1 to 1 UOM 25
2023-07-27 17:17:22,545 ELK-987 elkm1_lib.connection ERROR connection:connection_lost: [Errno 54] Connection reset by pee 
 
What can I do to fix this?
Thanks
  • Author

I think I found my problem.  The port on pg3 was set to 2601.  I set it to 2101 and everything seems to work now.

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