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Notifications failing to install properly and stays Disconnected.


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I had the trial version working (at least installed) and I'm been trying to install the upgraded license.  I've deleted the node server and reinstalled from PG3x.  Upon installing, I get this set of errors in my log.

8/17/2023, 11:54:51 [pg3] info: checkLicense:: Notification Valid perpetual license found. 
8/17/2023, 11:54:51 [pg3] info: Deploying Notification's files to node server directory 
8/17/2023, 11:54:51 [pg3] info: call_udx: Making request to socket with url /rest/pg3.install.ns 
8/17/2023, 11:54:51 [pg3] error: createNS: Error: udx: /rest/pg3.install.ns returned error status 500 at call_udx (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/udx.js:70:15) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async Object.UDXdeploy (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/udx.js:128:3) at async Object.createNs (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/nodeservers.js:450:7) 8/17/2023, 11:55:06 [pg3] info: Starting log stream for pg3frontend_Hj8Wn :: /var/polyglot/pg3/logs/pg3-current.log

If I look at the installed node servers, Notifications shows up and is disconnected.  I've added my API key and the acknowledge of "I understand and agree".  I've unplugged and rebooted the Polisy several times and I've reset the phone.  Notifications will not connect.

Any ideas?

 

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Thanks, no other issue I can see in the log besides what you showed

8/17/2023, 24:45:01 [pg3] error: createNS: Error: udx: /rest/pg3.install.ns returned error status 500
    at call_udx (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/udx.js:70:15)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async Object.UDXdeploy (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/udx.js:128:3)
    at async Object.createNs (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/nodeservers.js:450:7)

Probably best to upgrade modules so you are on the latest PG3x and try again, unless @bmercier has another suggestion?

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Thanks, no other issue I can see in the log besides what you showed
8/17/2023, 24:45:01 [pg3] error: createNS: Error: udx: /rest/pg3.install.ns returned error status 500   at call_udx (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/udx.js:70:15)   at process.processTicksAndRejections (node:internal/process/task_queues:95:5)   at async Object.UDXdeploy (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/udx.js:128:3)   at async Object.createNs (/var/polyglot/node_modules/@universaldevices/pg3x/lib/services/nodeservers.js:450:7)

Probably best to upgrade modules so you are on the latest PG3x and try again, unless @bmercier has another suggestion?


I would reboot. I think UDX is not responding.

If you ssh, you can also try:
sudo service udx restart

The latest packages are also more robusts, with fixes to UDX.


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Upgrading the modules appears to be what fixed it.  I could have sworn that when I upgraded the firmware a few days ago to get the new Z-Wave/Zigbee updates that I upgraded the modules.  Maybe I didn't.  

 

Anyhow everything appears to be working now.

 

Thanks Jimbo and BMercier...

Edited by TheDSCMan
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